A:AnswerHi, in most cases you may keep your number from another provider. During this process, please keep the number active with your provider. For more information on what you'll need to process this request, please contact us at 1-800-733-6632 between 5:00am and 10:00pm, Pacific Time.
A:AnswerYes. Best Buy has them for less than $20.00 (I forget the exact charge) but they wanted to charge me an extra $7.00 to install it for me. I always get bubbles when I do it myself whereas they have some kind of roller they use so there's no bubbles. I bet there available to purchase online also.
A:AnswerHi George, may of our customers enjoy the Maps app on their Jitterbug Smart 2 phone. It would be up to you to keep the application up to date. If you need assistance with this. please call our Customer Service department at 1-800-733-6632 between 5am and 10pm, Pacific time.
A:AnswerHi, all Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks.
A:AnswerHi Carol, you may transfer the number you currently have with a port in request. During this process, please leave your previous account active. For more information, please contact our Customer Service at 1(800)733-6632 between 5AM and 10PM, Pacific Time.
A:AnswerHi Barb, the Jitterbug Smart 2 phone is Bluetooth compatible. For more information, please contact us at 1-800-733-6632 between 5:00am and 10:00pm, Pacific Time.
A:AnswerHi, you can find the serial number if you remove the back cover. If you are still having trouble, please contact us at 1-800-733-6632 between 5:00am and 10:00pm, Pacific Standard Time.
A:AnswerHi, since your security cameras are not a product provided by GreatCall. we cannot guarantee it will work. We apologize for any inconvenience this may have caused.
A:AnswerHi, it does seem like we have coverage in area code 25427. For more information on coverage in your specific area or address, please contact us at 1-800-733-6632 between 5:00am and 10:00pm, Pacific Time.
A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerYes... instructions online will tell you how to transfer both a wireless and landline account over. Landline takes a few days longer but still no issues and no charges to transfer.
A:AnswerHi, the Jitterbug Smart 2 phone does have Bluetooth compatibility. It is compatible with Bluetooth Headset Profile v4.2. GreatCall cannot guarantee compatibility of any accessory not sold directly by GreatCall. For further assistance, please contact our Customer Service at 1-800-733-6632.
A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerGreatCall strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com. You may also call our Direct Sales Department at 1-866-819-3174, between 5 a.m. and 10 p.m. Pacific Standard Time, seven days, a week for more information.
A:AnswerGreatCall strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com. You may also call our Direct Sales Department at 1-866-819-3174, between 5 a.m. and 10 p.m. Pacific Standard Time, seven days, a week for more information.
A:AnswerHello, we are sorry to hear you are have encountered a problem with deleting your voice messages. At GreatCall, we strive to provide a community of support for our products and services. Our award-winning U.S.-based Customer Service team stands ready to assist you and can be reached at 1 800-733-6632, between the hours of 5am and 8pm Pacific Time.
A:AnswerIf the person sending you a text is listed in your Contacts then yes, their name appears with the message. If they aren’t in Contacts then the sender of the message comes up as ‘Unknown.’ For an email it probably shows who the sender is. We haven’t really used the email yet on the Jitterbug Smart2 (other than to set it up), but we have sent and received texts and that is to what this answer pertains.
