A:AnswerHi, great question! When you purchase a Jitterbug Smart3 phone, it will include the phone, AC Charger, USB type-C cable, Activation guide, Porting Guide, User Guide, and a Small metal pin (used to access the Micro SD memory card slot).
A:AnswerI spoke with customer service at Lively this week and the guy checked with a manager and told me that the phone works wherever it has access to Verizon cell phone towers, which includes Canada. So it should work in Canada, or at least Ontario. Not sure about other countries.
A:AnswerHello Chris, thank you for your question. The photos and videos will not automatically transfer. You may sync your personal information to your google account. For more information on how to do this, please contact our Customer Service.
A:AnswerHello, thank you for your question. The Jitterbug Smart3 does not support Hotspots. You may wish to seek out locations in your area that offer free Wi-fi to avoid using your data plan.
A:AnswerMine is VoLTE 4G after my 3rd update from my carrier, not lively, my Smart3 is unlocked and use H2o wireless which means can handle ANY GSM network. If locked is Lively only which is a Verizon network variant. Get unlocked, do an Advanced setup after a factory reset and make it look like any Samsung or iPhone. Those large buttons kept me away for a while before played with one. Bought it immediately, set it up myself. Contacts stores on H2o SIM per USIM. Photos, videos on SD Card. All there, not cloud.
A:AnswerWe are sorry you are not completely satisfied with the Jitterbug Smart3 phone charger and we appreciate your feedback. We currently don't have a wireless charger available but your feedback is important for future updates on our products.
A:AnswerGreat question! The Jitterbug Smart3 phone has a pre-installed app, Whats App, that are perfect for video chatting with family and friends. Rest assure that the Google Play Store is available on the Jitterbug to download apps where you can download specific applications such as DUO.
A:AnswerGreat Question! Mobile data enables you to connect to the Internet without being on WiFi. You might also hear it referred to as cellular data. Please call our Customer Service Team at 1-800-733-6632, between the hours of 6am and 6pm Pacific Time.
A:AnswerNo it can only be used on the Lively network. I bought this for my sister who really needed a simple phone and it's totally worth it. She's very happy with it; says she LOVES it! The plan she's on is less than what she paid on another carrier and she'd been with them for 20+ years. Her plan with none of the urgent responses costs about $35.00 a month.
A:AnswerGreat question! The Jitterbug Smart 3 phone comes with an AC charger, USB type-C cable, activation guide, porting guide, user guide and small metal pin.
