A:AnswerHello Chris, thank you for your question. The photos and videos will not automatically transfer. You may sync your personal information to your google account. For more information on how to do this, please contact our Customer Service.
A:AnswerHello, thank you for your question. The Jitterbug Smart3 does not support Hotspots. You may wish to seek out locations in your area that offer free Wi-fi to avoid using your data plan.
A:AnswerMine is VoLTE 4G after my 3rd update from my carrier, not lively, my Smart3 is unlocked and use H2o wireless which means can handle ANY GSM network. If locked is Lively only which is a Verizon network variant. Get unlocked, do an Advanced setup after a factory reset and make it look like any Samsung or iPhone. Those large buttons kept me away for a while before played with one. Bought it immediately, set it up myself. Contacts stores on H2o SIM per USIM. Photos, videos on SD Card. All there, not cloud.
A:AnswerWe are sorry you are not completely satisfied with the Jitterbug Smart3 phone charger and we appreciate your feedback. We currently don't have a wireless charger available but your feedback is important for future updates on our products.
A:AnswerGreat question! The Jitterbug Smart3 phone has a pre-installed app, Whats App, that are perfect for video chatting with family and friends. Rest assure that the Google Play Store is available on the Jitterbug to download apps where you can download specific applications such as DUO.
A:AnswerGreat Question! Mobile data enables you to connect to the Internet without being on WiFi. You might also hear it referred to as cellular data. Please call our Customer Service Team at 1-800-733-6632, between the hours of 6am and 6pm Pacific Time.
A:AnswerGreat question! The Jitterbug Smart 3 phone comes with an AC charger, USB type-C cable, activation guide, porting guide, user guide and small metal pin.
A:AnswerThis option is to help with people who have a risk of falling, etc. and may need assistance. For more information recommend going to the Lively website. There they have details for the three levels of support available.
A:AnswerNot sure on how best to answer this question.
We purchased the phone for our mother who currently uses Verizon. We were told by a representative at the Verizon Store the phone could not be swapped to their service. It was not clear if this was based on not being able to unlock the phone or some other technical issue.
Hope this helps!
