Questions & Answers

Q: QuestionDoes this lock have a feature to prevent someone from guessing the PIN?

• A:Answer Yes, the lock has a patented PIN Genie touchscreen that shuffles PIN locations.

Q: QuestionHow many fingerprints can this lock store?

• A:Answer This lock can store up to 99 unique fingerprints.

Q: QuestionDoes this smart lock have auto locking capability?

• A:Answer Yes, this smart lock has a customizable auto-lock feature.

Q: QuestionCan I monitor the door status remotely?

• A:Answer Yes, you can monitor the door status remotely with real-time alerts.

Q: QuestionCan I monitor the door status remotely?

• A:Answer Yes, you can monitor the open/closed door status from anywhere with real-time alerts sent to your smartphone with the optional Wi-Fi hub.

Q: QuestionDoes this lock require batteries to operate?

• A:Answer Yes, this lock is battery operated and includes an emergency 9V backup battery slot.

Q: QuestionDoes this smart lock have auto locking capability?

• A:Answer Yes, this smart lock has a customizable auto-lock feature.

Q: QuestionIs it possible to grant access to other people remotely?

• A:Answer Yes, you can grant revokable access to family, friends, and guests via the Lockly app using eBadges and eKeys.

Q: QuestionAre batteries included with this smart lock?

• A:Answer Yes, batteries are included with this smart lock.

Q: QuestionCan I control this lock with my voice?

• A:Answer Yes, you can control this lock using your voice with Alexa or Google Assistant.

Q: QuestionHow many fingerprints can this lock store?

• A:Answer This lock can store up to 99 unique fingerprints.

Q: QuestionCan I use a physical key with this lock?

• A:Answer Yes, you can use a physical key to access this lock.

Q: QuestionIs it possible to control this lock with my voice?

• A:Answer Yes, you can control this lock with your voice using Alexa or Google Assistant.

Q: QuestionCan I control this lock with my voice?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer Yes, you can control this lock with your voice using Alexa or Google Assistant.

Q: QuestionCan I grant access to someone without Wi-Fi?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer Yes, you can grant access using offline access codes without Wi-Fi.

Q: QuestionDoes this lock have a physical key as a backup?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer Yes, this lock has a physical key as a backup entry method.

Q: QuestionHow many fingerprints can this lock store?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer This lock can store up to 99 unique fingerprints.

Q: QuestionIs there a way to temporarily power up the lock if the batteries die?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer Yes, there is an external 9V battery terminal for temporary power.

Q: QuestionDoes this smart lock have auto locking capability?

This question was asked about the related product: Lockly - Secure Plus Smart Lock Replacement Deadbolt with 3D Biometric Fingerprint/App/Physical Key - Satin Nickel

• A:Answer Yes, this smart lock has a customizable auto-lock feature.