Questions & Answers

Q: QuestionWhat does “scissor” mean in “Wireless Scissor Keyboard”?

Asked 1 year ago by DLS.

• A:Answer Scissor-switch keyboards are a type of keyboard mechanism that uses a scissor-like mechanism to actuate the keys. This design offers a low-profile, quiet, and responsive typing experience. You can type with more precision and speed with spherically-dished keys that match the shape of your fingertips, minimizing the chances of a mistype, while increased key stability reduces noise. The rounded edges provide satisfying feedback—no matter where you strike the key.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you connect/pair any Logitech wireless mouse with this keyboard? If not, which one?

Asked 1 year ago by Anonymous.

• A:Answer Yes, you can connect/pair any Logitech wireless mouse with the Logitech MX Keys S keyboard.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCAN KEYBOARD BE RAISED SO BACK OF KEYBOARD IS HIGHER THAN FRONT?

Asked 1 year ago by MEG.

• A:Answer No. You can get a keyboard tray for it. I was used to having a raised keyboard, but I like this one being flat, I didn’t realize that my wrist cramps were most likely from my raised keyboard.

  Answered 1 year ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHi. I'm planning on using this on my work comp and personal. Can I have the app on my Personal Comp to customize, and then connect to my work comp. will the settings save on the keyboard or do I have to have the app on both Computers for the custom seting

Asked 1 year ago by Kevin.

• A:Answer Hey! The MX Keys S requires Logitech Options+ for customization, which won't store settings on the keyboard itself. You can install Options+ on your personal computer to make customizations and then connect the keyboard to your work computer.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this Bluetooth or USB. It show both.

Asked 2 years ago by JMH.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer It's both. You can use Bluetooth like you would with headphones or a mouse. Or you can just plug in the USB dongle. If you're using two or three devices, you can use the dongle for a computer and Bluetooth for the other two.

  Answered 2 years ago by Russell

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHow connect my HP LaserJet printer when using this keyboard? Computer does not recognize printer.

Asked 2 years ago by Josie.

• A:Answer I don't think your printer connection nothing to do with this keyboard. Are you sharing an USB hub with this keyboard and your printer?

  Answered 2 years ago by TimQ

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the warranty

Asked 1 month ago by Michael.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer Logitech provides a 1‑year limited hardware warranty on this keyboard.

  Answered 3 weeks ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the keyboard have a fingerprint reader?

Asked 2 months ago by pljfla.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer No, the MX Keys S does not include a fingerprint reader. It’s focused on backlit keys, multi‑OS support, and USB‑C charging.

  Answered 2 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there an option for passkey for Mac?

Asked 2 months ago by Maliee.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer The MX Keys S doesn’t have a built‑in “passkey” feature for Mac like biometric login, but it does fully support macOS security features such as Touch ID on Apple devices. You can use the keyboard seamlessly with your Mac, but passkey authentication itself is handled by macOS and your Apple ID, not the keyboard.

  Answered 2 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni have the mx master 3s mouse will the key board and mouse work off of the same usb transmitter

Asked 3 months ago by bill.

• A:Answer Hi, my MX Anywhere 3 paired okay with the new Logi Bolt USB receiver. I did an AI search for your answer, and AI says the following: "Yes, the Logitech MX Master 3S is fully compatible with the Logi Bolt USB receiver and can be paired with it for a stable, high-performance connection, often out of the box or easily with the Logi Options+ software. You can even connect up to six Logi Bolt devices (mice and keyboards) to a single receiver, saving USB ports."

  Answered 2 months ago by Enma

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHOW TO PAIR WITH COMPUTER

Asked 3 months ago by Anonymous.

• A:Answer just plug it in and the USB dongle will recognize it

  Answered 1 month ago by gdbakerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy is this junk still being sold? Absolute trash. You fooled me once, never again. You removed the ability to post a review. Wonder why? I expected better from Best Buy and Logitech has turned into just another manufacturer of junk.

Asked 8 months ago by ProfLloyd.

• A:Answer While I would agree Logitech ruined my beloved M330 mouse, this keyboard is absolutely not a piece of junk. What could you possibly not love about it? Maybe you are trying to use it incorrectly?

  Answered 5 months ago by IsaacVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDose this keyboard can use for Microsoft PC or only for MAC?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer It comes with a Bluetooth dongle for PCs that don't offer Bluetooth connectivity. And works with most Apple products.

  Answered 8 months ago by CharlesMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a scissor ProtoArc wireless rechargeable keyboard now and the keys misbehave. I don't get certain keystrokes and I get double keystrokes at other times. Does this keyboard behave reliably?

Asked 11 months ago by reliable.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer It does for me.

  Answered 11 months ago by DavidVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the keyboard compatible with charging mat?

Asked 11 months ago by Marie.

• A:Answer No, the Logitech MX Keys S keyboard is not compatible with charging mats. The Logitech MX Keys S charges via a USB-C cable, which is included in the box. It does not support wireless charging. Therefore, you will need to use the provided USB-C cable to recharge the keyboard when the battery is low.

  Answered 11 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the keys laser etched or are they double-shot keycaps? I want a keyboard where the letters don't wear away. The "A" on my Logitech keyboard is almost gone!

Asked 1 year ago by Ronj.

• A:Answer Each key character is backlit. So, the keys are all 2-piece keys.

  Answered 8 months ago by CharlesM

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs it a quiet/silent keyboard when typing?

Asked 1 year ago by Elie.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer This is the quietest keyboard I have ever used. Nice feel in the keys too.

  Answered 11 months ago by BobR

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the polling rate on this.

Asked 1 year ago by kevinj3223.

• A:Answer The exact polling rate of the Logitech MX Keys S is not officially specified by Logitech. However, based on user reports and tests, it seems to operate at a polling rate of around 125Hz. This means the keyboard sends input data to your computer 125 times per second.

  Answered 1 year ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long does it take to charge.

Asked 1 year ago by Marty.

This question was asked about the related product: Logitech - MX Keys S Universal Full-size Wireless Scissor Keyboard for PC and Mac with Backlit keys - Pale Gray

• A:Answer If you’re going from red to full charge probably a couple hours. Plug it in when you go to bed and it will be fully charged when you wake up. It has pretty amazing battery life even if you leave it on all the time.

  Answered 11 months ago by BobR

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)