Questions & Answers

Q: QuestionDoes the Logitech - StreamCam Plus Webcam - Graphite come with a tripod.

Asked 5 years ago by KarlFodor.

• A:Answer Hello, the StreamCam Plus comes with a tripod.

  Answered 5 years ago by Logitech

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Q: QuestionHas Anyone had any issues with the StreamCam stuttering or screen tearing? I can't seem to get it to display a clear image that doesn't "jump" all over the place, as in it has a bunch of pixels or pieces of the screen 'tear' into the frame.

Asked 5 years ago by riderfoxtrot.

• A:Answer For support with StreamCam Plus, please refer to: https://support.logi.com/hc/en-us/articles/360043221373 - Check out Logitech Capture software to make adjustments. Also refer to the FAQ section, "Auto-focus" and "video flicker" notes. All information available in the link above. - Will, Logitech.

  Answered 5 years ago by Logitech

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Q: Questionwhen will this camera be back in stock?

Asked 5 years ago by gamer.

• A:Answer I don’t think so it been doing really good

  Answered 11 months ago by JoseC

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Q: QuestionWhen will this item be restocked? Thanks!

Asked 5 years ago by Joannah.

Q: QuestionWhat software and accessories would I need to record access transactions at our industrial vending machine which has an on board PC?

Asked 5 years ago by DeanF.

• A:Answer Hello, you would be able to install Logitech Capture software on your PC running Windows or macOS. This software will allow you to record video that saves directly to the HDD.

  Answered 5 years ago by Logitech

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Q: QuestionDoes the camera microphone cancel background noise automatically?

Asked 5 years ago by Vasu.

• A:Answer The microphone does have the noise cancelling feature automatically turned on. If you would like to play around with those settings, however, I would recommend downloading Logitech Capture here https://support.logi.com/hc/en-us/articles/360025141614

  Answered 5 years ago by Logitech

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Q: QuestionCan I use this StreamCam Plus camera on the same PC that I already have a Brio webcam installed? I have tried to install two Brios on the same PC and have been told that will not work, which I have proven with my attempts. Logi Capture only sees one.

Asked 5 years ago by sillyfreak.

• A:Answer Logi Capture will only see other Logi cams. I use two Logitech Camera for my live streams

  Answered 5 years ago by ZZTodd

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Q: QuestionWhen will this item be back in stock

Asked 5 years ago by Yoaref.

Q: QuestionHi, Can I use this webcam with Microsoft Teams and Proctor U software? I using webcam for work and grad school. I use a windows 10 pc. Thanks

Asked 5 years ago by Techteacher34.

• A:Answer Hello Techteacher34, yes, the streamcam plus webcam can be used with microsoft teams and proctor u software. Just make sure the streamcam plus is selected in the user settings.

  Answered 5 years ago by Logitech

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Q: QuestionCan this be connected to an ipad pro?

Asked 5 years ago by TAG26.

• A:Answer It would require a specialized adapter and an iPad app that supports that. Both of these things are not readily available for easy access.

  Answered 5 years ago by Logitech

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Q: QuestionIs this webcam a 3 chip webcam?

Asked 5 years ago by TvNumerator.

Q: QuestionI notice that there is a light on when I am on Zoom. When I am not, there is no light. Does that mean that the camera is secure, or do I need to cover the camera when not in use.

Asked 5 years ago by Moe.

• A:Answer Light on, means the camera is on, and broadcasting. Cover is an option.

  Answered 5 years ago by ZZTodd

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Q: QuestionDoes this have the usual fisheye video effect?

Asked 5 years ago by Donna.

• A:Answer The StreamCam Plus features a 78° wide field of view, for multiple people. You can customize and control the cameras lens effects, settings, and much more with "Logitech Capture" software.

  Answered 5 years ago by Logitech

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Q: QuestionIs this compatible with Xbox one?

Asked 5 years ago by Anonymous.

• A:Answer unfortunately no, this device must be connected to a computer in order to function.

  Answered 5 years ago by Logitech

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Q: Questiondoes it have a built in microphone?

Asked 5 years ago by John.

• A:Answer Yes, the camera has a built in mic for audio recording.

  Answered 5 years ago by Logitech

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Q: Questioni had already purchased the Stream cam. can i buy the tripod and tripod mount separately

Asked 5 years ago by brendini.

• A:Answer While the tripod and monitor mount are included with the StreamCam Plus, they are not sold separately.

  Answered 5 years ago by Logitech

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Q: QuestionIs it compatible with windows 10 ?

Asked 5 years ago by Butch.

• A:Answer Yes. The StreamCam is compatible with Windows 10 or higher.

  Answered 5 years ago by Logitech

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Q: QuestionWhen I plug in this StreamCam, my wireless keyboard and mouse stop functioning properly, if at all. Why is this and what can be done about it? Is it this particular webcam or something else that is causing this. I need both to work for meetings.

Asked 6 years ago by ORBestBuyShopper.

• A:Answer If you haven't already, I would recommend contacting Logitech support directly via the Logitech website. They can walk you through some troubleshooting steps.

  Answered 5 years ago by Logitech

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Q: Questionwhen is it gonna be restocked ?

Asked 6 years ago by Anonymous.

• A:Answer There is an option to get an alert when it comes in. I got an alert today and ordered one within a few minutes. Checked five minutes after I ordered and they were all sold out again. You have to be fast to get a web cam these days.

  Answered 5 years ago by Disappointed

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