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I bought mine from Home Depot. I called Home Depot online, they said to return it to the store. I went to the store and they said that, “they don’t return major appliances in the store”. Buy it from Best Buy, as they have much better customer service. I called back Home Depot online, and she said that it’s not considered a major appliance and the store managers need to be educated better at Home Depot. I agree with her sentiment.
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Sorry, there was a problem. Please try again later.According to bestbuy's policy it can be returned to any store. I had that problem and all it took was a screw driver and a hex screw driver to pop the back panel off and put the belt back on the drum. Chances are it popped off in shipping and I haven't had a problem since. I've had the dryer about 2 months now.
Sorry, there was a problem. Please try again later.Please see below link explaining Best Buy's return policy. Please note this unit comes with a 1 year parts and labor warranty. Thank you! http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
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