Questions & Answers

Q: QuestionDoes this software provide credit monitoring?

• A:Answer Yes, it includes credit monitoring with alerts for activity at one credit bureau.

Q: QuestionWhat is the benefit of the Online Account Cleanup feature?

• A:Answer It scans for and helps you delete unused online accounts, reducing the risk of your data being compromised in breaches.

Q: QuestionWhat operating systems are compatible with this software?

• A:Answer This software is compatible with Windows 11, 10 (not S mode), 8.1; macOS 10.15 and above, 10.12 - 10.14; Google Android 8 or higher; Apple iOS 13 or later; and ChromeOS 102.0.5005 and higher.

Q: QuestionWhat is McAfee's Protection Score?

• A:Answer It's an industry-first feature that identifies weak points in your online protection and provides guidance on improving your security.

Q: QuestionDoes this software help manage passwords?

• A:Answer Yes, it includes a password manager that generates and securely stores unique passwords for your online accounts.

Q: QuestionIs there customer support available for this software?

• A:Answer Yes, it includes 24/7 customer support to assist with any issues or questions.

Q: QuestionI bought the McAfee+ Advanced (Unlimited Devices) Antivirus Software with Scam Protection (1-Year Subscription) in the Columbia Heights store earlier today, how long will it take until I get my activation code?

Asked 1 month ago by L1ghtf00t.

• A:Answer Hi Trinity, you're activation code will be printed on your receipt after purchase. It will also be emailed to you if your email is on file. If you have any questions, please contact us at mcafee.com/support.

  Answered 1 month ago by McAfee Team

  
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Q: QuestionHi. What if I don’t want auto renewal… Can I still use this software? Thanks

Asked 1 month ago by SMKe.

• A:Answer You will need to provide a payment method in order to complete activation. However, you can turn off auto renewals at any point from your McAfee account. If you need any help, please contact us at mcafee.com/support.

  Answered 1 month ago by McAfee Team

  
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Q: Questioni bout Mcafee + Advanced easy online download yesterday. how do i get it in my computer, there was nothing in the box. Help please..

Asked 3 months ago by Bmed4689dm.

• A:Answer Hi there, if you bought it in the store, your activation code will be printed on your receipt, as well as emailed to you if you have a Best Buy account. You can activate it at mcafee.com/activate.

  Answered 3 months ago by McAfee Team

  
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Q: Questionfor mcafee is there a software for family id protections?

Asked 10 months ago by Eric.

• A:Answer Yes, McAfee+ Advanced Family offers identity monitoring for multiple email addresses, passport numbers and credit card numbers. It also includes parental controls to keep the whole family safe. If you have any other questions, please contact us at mcafee.com/support.

  Answered 10 months ago by McAfee Team

  
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Q: QuestionCan you use this card to renew a subscription that is about to expire?

Asked 2 years ago by Lucky1014.

• A:Answer Yes you can. It will add what you had left on the old to the new 1 year subscription.

  Answered 1 year ago by JohnHVerified Purchase

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Q: Questioncan use for multiple PC

Asked 2 years ago by emmanuelle.

• A:Answer # of devices = Unlimited.

  Answered 1 year ago by JohnHVerified Purchase

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