Questions & Answers

Q: QuestionWhat is the subscription renewal cost

Asked 2 months ago by SamsungGalaxyS21.

• A:Answer The current renewal price is $119.99/yr (price is subject to change). We will remind you 30 days before you are charged. You can turn off auto-renewal at any time from the My Account page.

  Answered 2 months ago by McAfee Team

  
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Q: QuestionWhat is the yearly renewal fee? Thanks DM

Asked 2 months ago by DM.

• A:Answer The yearly renewal fee is equivalent to the MSRP of the product you are purchasing. This value is listed as the Comp Value on the product detail page near the Retail Price. Please note, you can opt out of the annual renewal at anytime by logging in to your "My Account" page from McAfee's website.

  Answered 2 months ago by McAfee Team

  
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Q: Questionhow do I buy without aotorenewal

Asked 3 months ago by Anonymous.

• A:Answer You can purchase it through Best Buy or other retailers. Once you receive your code you activate it through your McAfee account which will extend your subscription for another year. You don't have to download and reinstall the software either which is great. They usually provide instructions on how to do this.

  Answered 2 months ago by BamaTCVerified Purchase

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Q: QuestionHow much subscription after year 1

Asked 8 months ago by Anonymous.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer It varies on the time of the year. If its near a holiday it will be random. Either lower or a little higher. Just remove the software from computer or phone and buy it again using a different email and it will work the same.

  Answered 5 months ago by Wiseup

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Q: Questioncan you use it on a amazon kindle

Asked 8 months ago by bill.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer Yes, it covers the entire device.

  Answered 5 months ago by Wiseup

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Q: QuestionWill this work with the S mode laptop

Asked 9 months ago by Tiger2828.

• A:Answer I’m not sure if it does work. I guess it is doing something. It tells me to scan the image but doesn’t align the image up. It won’t let me scan it for the phone.

  Answered 9 months ago by LanceP

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Q: QuestionCan I install this on my Samsung Android Phone?

Asked 9 months ago by Homero.

• A:Answer It literally says Android, Apple IOS, Chrome and Mac OS. Read the description better. Yes btw.

  Answered 5 months ago by WiseupVerified Purchase

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Q: QuestionI have an Mac and a PC computers, can i use the same McAfee Total Protection software or do I have to buy one for each computer?

Asked 11 months ago by Erie.

• A:Answer You do not have to buy it again just because of a different OS. When installing just enter your product key info and it will work up to 5 devices.

  Answered 5 months ago by WiseupVerified Purchase

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Q: QuestionWhat’s the return policy on the digital copy?

Asked 11 months ago by MSAN.

• A:Answer yess it was

  Answered 4 months ago by slim0075Verified Purchase

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Q: QuestionHow do I remove this product from my iPhone

Asked 11 months ago by Jack.

• A:Answer Go to "Settings" on your Iphone, then go to "General", then go to "Iphone Storage". Wait for it to populate all the apps store on the phone and scroll down to Mcafee and click it and hit the delete wording in red.

  Answered 5 months ago by WiseupVerified Purchase

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Q: QuestionIs a credit card number required to activate?

Asked 1 year ago by Dooley.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer No

  Answered 1 year ago by user296798

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Q: QuestionI bought this but am not getting the email from Best Buy with instructions on how to redeem it. Can someone please send me the link to download or redeem? I have my code.

Asked 1 year ago by Momtomaki.

• A:Answer Hi there, you should be able to access this through your Best Buy account. Or please check your spam folder of your email. If you're having any issues, contact at mcafee.com/support with your proof of purchase.Thanks!

  Answered 1 year ago by McAfee Team

  
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Q: QuestionIs it hard to install, and will this work against pop-ups, and scam websites?

Asked 1 year ago by nightkill.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer No very easy

  Answered 4 months ago by JIMMIEB

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Q: QuestionWould this clean up existing virus if present?

Asked 1 year ago by Anonymous.

• A:Answer Usually yes, but it just depends on the virus as they come in different forms of evil.

  Answered 5 months ago by WiseupVerified Purchase

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Q: Questionhave 3 computers would like to install on but for some reason nothing i do works when coming to installing a product like this would have to have somebody who knows more about computers then i do sorry to install correctly. thank you

Asked 1 year ago by charles.

• A:Answer Hi Charles, thanks for reaching out! To activate and install your protection please visit www.mcafee.com/activate and enter your 25-digit activation code. After you've activated your subscription, you'll be able to add this protection to 5 devices total. If you need any help, please contact us at service.mcafee.com. Thanks!

  Answered 1 year ago by McAfee Team

  
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Q: QuestionDoes this work on Window 7?

Asked 1 year ago by Anonymous.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer When I had a windows 7 computer I used this McAfee. on the box or web site should say what systems it works with.

  Answered 1 year ago by MaryA

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Q: QuestionWould this protection work outside the US? Can I activate on a device outside the US?

Asked 1 year ago by CarlosP.

• A:Answer Yes, Maria. McAfee will work on your device outside the US. Please note - features vary by country.

  Answered 1 year ago by McAfee Team

  
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Q: Questionwill this protect my online banking and password for micsoft ?

Asked 1 year ago by Kiraann.

• A:Answer They have the high price version that does that.

  Answered 1 year ago by JoeJVerified Purchase

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Q: Questionis it auto renewal?

Asked 1 year ago by Lyn1.

This question was asked about the related product: McAfee - Total Protection (1-Device) Antivirus Software with Scam Protection (1-Year Subscription with Auto-Renewal) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]

• A:Answer Yes automatic renewal at 1 year from the date installed

  Answered 1 year ago by Jeff

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