A:AnswerThanks for checking! Yes, you may sign into your mobile device with your Microsoft account to enjoy your Xbox Game Pass Ultimate membership through the cloud. For more information, please go here: https://www.xbox.com/en-US/xbox-game-pass/cloud-gaming
A:AnswerWe're sorry there's an issue in redeeming your 24 months of Xbox Game Pass Ultimate. If you do not see an option to redeem your Xbox Game Pass Ultimate through initial setup and/or through the Settings app, contact Citizens Pay at service.citizensone.com. They’ll need to verify your Xbox All Access account and determine next steps.
A:AnswerI may be a little late on this, but I had the same worry until I set my system up. Once I turned it on it said that this system came included with the 2yr All Access game pass. From there it was easy to continue through the prompts and start using game pass.
