Questions & Answers

Q: QuestionDoes this product work with a Lenovo 100S Chromebook? Thanks.

Asked 7 years ago by KR.

• A:Answer Found out it doesn't work on chromebook unless you first get Windows 7 or higher. Very frustrating.

  Answered 7 years ago by ValerinaVerified Purchase

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Q: QuestionHow much does it cost to renew?

Asked 7 years ago by Anonymous.

• A:Answer You can renew directly with Microsoft at $100 for another year. You might get a $20 discount for a renewal card in conjunction with a new PC/Mac purchase. However, I do not recommend buying an OOFICE 365 Home from Best Buy, because Geek Squad can control your subscription. My subscription was terminated 11 months early by Geek Squad. And I could not get the problem resolved with the BestBuy customer service.

  Answered 7 years ago by Gibo2Verified Purchase

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Q: Questiondoes this include Publisher or access for windows

Asked 8 years ago by LIL.

• A:Answer yes

  Answered 8 years ago by xc1097Verified Purchase

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Q: QuestionHow to switch from personal to family plan

Asked 2 days ago by Wanda.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionI have MS Family subscription already and it just renewed. How do I get it on my new computer?

Asked 1 week ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionI have a new computer and I want to install one of the allowed copies of Microsoft 465 on to it. It asks for a pass key to download and install. Where is my pass key for the copy I purchased?

Asked 2 weeks ago by engineer53.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

• A:Answer Prob in ur email, or in The info from original purchase

  Answered 1 week ago by JamesK

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Q: QuestionDoes this include VISIO

Asked 2 weeks ago by jimj.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionI only need a subscription for 1 person. How do I change my plan

Asked 2 weeks ago by Subscription.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: Questionwhat is replacing publisher

Asked 3 weeks ago by cliff.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionCan I get this without a subscription and pay one time?

Asked 3 weeks ago by Subscription.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionDoes this include Teams?

Asked 3 weeks ago by CH.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionI need to repair or reinstall this. How do I go about doing so?

Asked 1 month ago by JJHESSII8.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionHow do I change this subscription to a single user subscription?

Asked 1 month ago by EMAW.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionHow do I downgrade from Family to Personal when my subscription expires? I don't need 6 licenses going forward

Asked 1 month ago by GMan.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: Questionhow can i install this on my iphone

Asked 1 month ago by Precious.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

Q: QuestionWe have two laptops each with their own MS 365 Personal subscription. Can I purchase one MS 365 Personal Family Plan and combine both laptops onto it? What are the exact steps to do this? Will we lose any service or files during the transition?

Asked 2 months ago by MS365SubscriptionCombining.

This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer yes you can it is connected to user account the owner sends a link and the it gets activated by the second user and it becomes their own account.

  Answered 2 months ago by JW140Verified Purchase

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Q: QuestionWith Microsoft 365 - Family: 1. How do you share the software with family members? 2. When renewing, do all family members automatically get the renewal, and if not, how do they access it?

Asked 2 months ago by SusiQ.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

• A:Answer I shared it through an invitation and it was very easy and fast.

  Answered 2 months ago by GiovanniJ

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Q: QuestionI have the family plan. Where is the link that I share with my family member?

Asked 3 months ago by DaleD.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionJust renewed and now I cannot get my product key to reinstall. You took my funds but where is passkey?

Asked 3 months ago by BlackBeard.