“Cannot download products. I'm prompted to turn off the automatic renewal. There is no indiction anywhere for me to do. It's quite frustrating!!! If I cannot get this on my computer, I want my money back. It should not be this complicated!!!!”
Answer This Question![Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/f55bc6d1-a018-476a-9201-7699fcbccd95.jpg;maxHeight=100;maxWidth=60)
1-1 of 1 Answer
We're sorry there's an issue downloading and installing Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend reaching out to them for assistance here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-US&ad=US
Sorry, there was a problem. Please try again later.