“i. not a laptop with. microsoft word 365 but. the key is linked. to my. old. email. is their a way i can change that to my new email”
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You can reach out to our Customer Support Team for personal assistance about recovering a product key here: https://aka.ms/AA4jrpj.
Sorry, there was a problem. Please try again later.I would contact the customer service phone number for Microsoft and tell them you want to change the email on your current account and they will walk you through it. I've contacted them before regarding a similar question and they were very helpful.
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