Questions & Answers

Name: Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 4GB Memory - 128GB Solid State Drive - Platinum
Brand: Microsoft
SKU: 5855804
Price: 799.99 USD
Rating: 4.6 (219 reviews)

Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 4GB Memory - 128GB Solid State Drive - Platinum

Model:: D9P-00001; |
SKU:: 5855804

User rating, 4.6 out of 5 stars with 219 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 45 questions

Ask a Question

QuestionCan I add my quickbooks desktop program to laptop and be able to use quickbooks?
Asked 7 years ago by CrisgMartin.
- Answer Hi there, Yes, the Surface Laptop can run Quickbooks. Hope this helps. Kindly, Victoria Surface Customer Care
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionIs the keyboard backlit?
Asked 8 years ago by rmporter.
- Answer Hi there! Yes, the keyboard on the Surface Laptop is in fact backlit. We hope this helps! Kindly, Victoria, Surface Customer Care
  Answered 8 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes this come with a keyboard?
Asked 8 years ago by MariK.
- Answer Yes, it has a really good keyboard and track pad. The keyboard area is cover with a nice fabric(I think it's called Alcantera) which feels good on the hands.
  Answered 8 years ago by JAPR
  Answer this question
QuestionHow well would this computer be for a college student as compared to the surface laptop with the M3 processor?
Asked 7 years ago by Kenzie.
- Answer It depends what programs you will run on the Surface Laptop. If you are using it for light web browsing, email and occasional streaming, the M3 should be fine. If you are using more processor intensive software to assist you in your studies, it makes the most sense to look at the minimum and recommended specifications of that software on the third-party software manufacture's website. Then, choose the processor that meets those needs.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHow long is the sale
Asked 7 years ago by Boatman159.
- Answer This Best Buy promotion says "Offer valid 7/29/18–8/4/18. Markdowns taken from regular or Was Prices. Minimum savings is $30. Excludes special order, clearance, open-box, refurbished and pre-owned items." We hope this helps!
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes this come with word already on it or do you need to purchase seperate?
Asked 7 years ago by Gilkeyz.
- Answer The Surface Laptop includes 1 year Office 365 Personal for a limited time with this purchase.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI cannot activate Windows. How can I find the Product Key or Do I need to purchase the license separately?
Asked 7 years ago by Pedro.
- Answer THe computer comes with a license for Windows. You should be able to activate it. Ask the geek squad.
  Answered 7 years ago by sg5587567
  Answer this question
QuestionDoes the Microsoft Surface Laptop 13.5" have an SD slot for a camera card? The info on here says no. Thank you in advance.
Asked 7 years ago by Wondering.
- Answer No
  Answered 7 years ago by Alish
  Answer this question
QuestionWill Virtualpilot work with this?
Asked 7 years ago by James.
- Answer The Surface Laptop was designed to be able to run most programs that you normally would on any other laptop. To ensure that this program will work on the Surface Laptop, we recommend comparing the specs of this device to the compatibility guidelines from the program itself that you wish to install.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes it include pen or do i have to buy separately?
Asked 7 years ago by Ag.
- Answer Hi there, The Surface Pen comes separate from the Surface Laptop, so you can decide which pen best fits your personality and needs! Hope this helps, Victoria Surface Customer Care
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHow to charge a dead computer even when it is attached to thepower supply
Asked 5 years ago by Ladyd.
Answer This Question
QuestionCan you use a stiles on this laptop?
Asked 7 years ago by Vickey.
- Answer Yes you can. I do it alot when am just surfing the web
  Answered 6 years ago by Nissa
  Answer this question
QuestionCan I plug this laptop into 220V outlet by using power adapter in other countries?
Asked 7 years ago by questionasking.
- Answer We highly recommend checking in with our support team regarding international travel with your Surface device. Contact them here: https://support.microsoft.com/en-us/contactus/.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
Questionwhy this core i5 model is 699 and in Microsoft store, core m3 model cost 799?
Asked 7 years ago by mana.
- Answer The Surface Laptop with the i5 processor has a faster processing speed than the m3 processor. If you are planning on downloading any software, be sure to check the system requirements it needs to run optimally before choosing a processor.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan headphones be attached and voice chat enabled?
Asked 7 years ago by Hilary.
- Answer The Surface Laptop comes equipped with a 3.5mm headphone jack. You should be able to enable voice chat on calling apps such as Skype easily, as long as your headphones also come equipped with a microphone.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHi I'm a sophomore in college going for psych and criminal justice so i have a lot of papers and research. Would this laptop be sufficient or do i need an i7? I dont really stream on the laptop but i usually have multiple tabs open at once.Please help me
Asked 7 years ago by Sav.
- Answer It runs fast and will handle multiple tabs open
  Answered 7 years ago by Jenn
  Answer this question
QuestionIs it worth the $300.00 to upgrade from 4GB memory to 8GB memory? Thanks
Asked 7 years ago by Java46.
- Answer Not unless you are planning on down loading a lot of music and videos.
  Answered 7 years ago by Vaac305
  Answer this question
QuestionAre the graphics good enough for a college engineering student?
Asked 7 years ago by Anonymous.
- Answer We have heard many great comments from the community regarding the Surface Laptop being a great tool for engineering students. It really comes down to what programs you are running. Be sure to compare the system requirements of the software you will be using to the specs of the Surface Laptop before purchase to ensure it will run smoothly.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHow long is the free warranty certificate?
Asked 7 years ago by Maria.
- Answer The Surface Laptop comes with 1-year limited hardware warranty.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI will start college now. The $699.00 is the laptop already with the college student discount or with it will decrease the total cost to $599.00?
Asked 7 years ago by Roma.
- Answer We highly recommend reaching out to the customer service line at Best Buy to inquire about any discounts or promotions. Contact them here: 1-(888)-237-8289.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question

Showing 1-20 of 45 questions

Questions & Answers

Microsoft - Surface Laptop – 13.5” Touchscreen - Intel Core i5 – 4GB Memory - 128GB Solid State Drive - Platinum

Q: QuestionCan I add my quickbooks desktop program to laptop and be able to use quickbooks?

Q: QuestionIs the keyboard backlit?

Q: QuestionDoes this come with a keyboard?

Q: QuestionHow well would this computer be for a college student as compared to the surface laptop with the M3 processor?

Q: QuestionHow long is the sale

Q: QuestionDoes this come with word already on it or do you need to purchase seperate?

Q: QuestionI cannot activate Windows. How can I find the Product Key or Do I need to purchase the license separately?

Q: QuestionDoes the Microsoft Surface Laptop 13.5" have an SD slot for a camera card? The info on here says no. Thank you in advance.

Q: QuestionWill Virtualpilot work with this?

Q: QuestionDoes it include pen or do i have to buy separately?

Q: QuestionHow to charge a dead computer even when it is attached to thepower supply

Q: QuestionCan you use a stiles on this laptop?

Q: QuestionCan I plug this laptop into 220V outlet by using power adapter in other countries?

Q: Questionwhy this core i5 model is 699 and in Microsoft store, core m3 model cost 799?

Q: QuestionCan headphones be attached and voice chat enabled?

Q: QuestionHi I'm a sophomore in college going for psych and criminal justice so i have a lot of papers and research. Would this laptop be sufficient or do i need an i7? I dont really stream on the laptop but i usually have multiple tabs open at once.Please help me

Q: QuestionIs it worth the $300.00 to upgrade from 4GB memory to 8GB memory? Thanks

Q: QuestionAre the graphics good enough for a college engineering student?

Q: QuestionHow long is the free warranty certificate?

Q: QuestionI will start college now. The $699.00 is the laptop already with the college student discount or with it will decrease the total cost to $599.00?

QuestionCan I add my quickbooks desktop program to laptop and be able to use quickbooks?

QuestionIs the keyboard backlit?

QuestionDoes this come with a keyboard?

QuestionHow well would this computer be for a college student as compared to the surface laptop with the M3 processor?

QuestionHow long is the sale

QuestionDoes this come with word already on it or do you need to purchase seperate?

QuestionI cannot activate Windows. How can I find the Product Key or Do I need to purchase the license separately?

QuestionDoes the Microsoft Surface Laptop 13.5" have an SD slot for a camera card? The info on here says no. Thank you in advance.

QuestionWill Virtualpilot work with this?

QuestionDoes it include pen or do i have to buy separately?

QuestionHow to charge a dead computer even when it is attached to thepower supply

QuestionCan you use a stiles on this laptop?

QuestionCan I plug this laptop into 220V outlet by using power adapter in other countries?

Questionwhy this core i5 model is 699 and in Microsoft store, core m3 model cost 799?

QuestionCan headphones be attached and voice chat enabled?

QuestionHi I'm a sophomore in college going for psych and criminal justice so i have a lot of papers and research. Would this laptop be sufficient or do i need an i7? I dont really stream on the laptop but i usually have multiple tabs open at once.Please help me

QuestionIs it worth the $300.00 to upgrade from 4GB memory to 8GB memory? Thanks

QuestionAre the graphics good enough for a college engineering student?

QuestionHow long is the free warranty certificate?

QuestionI will start college now. The $699.00 is the laptop already with the college student discount or with it will decrease the total cost to $599.00?