Questions & Answers
- Model:
- ZIB-00018
- |
- SKU:
- 12313982
Q: Questioncan i install Windows 11 professional edition on it?
Asked by Amit.
- A:Answer Yes you can. It comes with Windows 11 Home. I purchased a Windows 11 Pro key from Best Buy. Inputted the key in Windows. The system had to download some additional componets from Microsoft, but after that was done I had Windows 11 Pro
Answered by RPage
Q: QuestionWill it join an AD hosted domain?
Asked by Mjh1954.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Dune
Q: QuestionWill this unit work with a HDMI external monitor?
Asked by kittywoaclue.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
Q: Questiondoes it come with the keyboard attached
Asked by sandra.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer No.
Answered by AllenL
Q: QuestionnullWith the Microsoft Surface Copilot- can you use a pen and markup pdf's?
Asked by Chickaroo.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer Not sure what you mean by "pdf's" but yes you can use a stylus. It functions the same as a mouse and is actually more useful, to me anyway.
Answered by AllenL
Q: QuestionCan the Surface Pro 11 support multiple external Monitors?
Asked by Question.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
Q: QuestionIs this tablet compatible with an ATT wireless plan?
Asked by Shawn.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
Q: QuestionDoes this computer have the AMR or Intel processor?
Asked by scots2413.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
- A:Answer SnapDragon is ARM. There is a business model that is Intel. Not sure Best Buy sells it however.
Answered by RPage
Q: QuestionDo all surface models include LTE?
Asked by Cellular.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer No.
Answered by AllenL
Q: QuestionIs this a tablet or laptop??
Asked by Thatguy.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer Tablet
Answered by AllenL
Q: QuestionIs the keyboard included
Asked by Kumo.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer No
Answered by AllenL
Q: QuestionWhen swapping out the SSD, do I have to reinstall Windows, or will it automatically smoothly let me swap it no problems?
Asked by Abrahim.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer The SSD is soldered onto the mainboard. You wont be "swapping" anything. Some models have provisions to add an SSD, but that will not contain the OS.
Answered by AllenL
Q: QuestionCan the surface drive Ultra WQHD display (3440x1440) directly? Would I need a docking station?
Asked by MarkCz.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer Youll need a docking station
Answered by AllenL
Q: QuestionCan this handle programs such as AutoCad, GIS, EPANET, EPASWMM, Excel and OneNote. I have seen reviews that state it is not compatible with some common apps and would like to know what limitations this device has before potentially spending so much money
Asked by Smalls62.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer Hello Smalls62, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Answered by Snapdragon team

Q: QuestionWill my current surface keyboard, mouse and pen work with this product
Asked by JS.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer Yes
Answered by AllenL
Q: QuestionIs Recall still part of Copilot? Can I disable Copilot or Recall?
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
Q: QuestionIs keyboard integrated
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer No
Answered by AllenL
Q: QuestionDoes this laptop include pen and keyboard. What other features I will get with it like Microsoft 365
Asked by Aka.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer No, not include pen and keyboard they must be purchased separately. You can get Microsoft 365, Copilot, Xbox games with it and another features like a normal computer.
Answered by AlejandraO
Q: QuestionDoes the Microsoft Surface Pro have an eSIM?
Asked by JoeM.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer This model does not. I believe the only one that does is the business version.
Answered by JimK
Q: QuestionDoes it come with a keypad
Asked by Alxrob.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer No does not included a keypad, has internal keypad on screen if not connected to keyboard.
Answered by DonnaK

















































