Questions & Answers
- Model:
- ZIB-00018
- |
- SKU:
- 12313982
Q: QuestionWhy won't my brand new Surface Pro work with Examplify?
Asked by Lou.
- A:Answer Hello, and thank you for taking the time to ask your question. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Answered by Snapdragon team

Q: QuestionDoes this model come with cellular data connectivity?
Asked by FirstTimeBuyer.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer No
Answered by KhantW
Q: QuestionDo we get the keyboard with this?
Asked by AP.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum
- A:Answer No, it's separate
Answered by TerriW
Q: Questionwhat does 11th edition mean
Asked by barry.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer It means this is the 11th version of the Surface that Microsoft has released.
Answered by dougpaw57
Q: Questioncan this be used as a second screen for my desktop, and if it can am I able to still use the touch screen and stylus?
Asked by Anonymous.
- A:Answer No
Answered by AllenL
Q: QuestionDoes this one has 5g connectivity?
Asked by Nick.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer No . It does not have 5g cellular connectivity. There is a model that does, but I don't think Best Buy sells the model.
Answered by RPage
Q: QuestionIs Microsoft Office already on the laptop or will I have to purchase it?
Asked by Bee.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer You will have to purchase a subscription.
Answered by JimK
Q: QuestionCan I drive an external monitor or projector
Asked by monitor.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer Yes you can
Answered by DeeDubya
Q: QuestionDoes it have touchscreen
Asked by Whiz.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer Yes - and it also has a detachable keyboard with stylus as a separate purchase.
Answered by SusanY
Q: QuestionWhat is included in the box
Asked by Mon12.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
- A:Answer In the box is included the surface pro and charger.
Answered by AlejandraO
Q: QuestionDoes the Surface Pro with Snapdragon X Plus provide facial recognition for login and use for implementation of Passkey?
Asked by Jud.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer Yes allow facial recognition to be use as passkey, but a pin key must be configured first before setting the facial recognition.
Answered by AlejandraO
Q: Questiondoes this come with a plug in charger that connects to the usb?
Asked by kv.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer Not sure I completely understand the question, but I can tell you that my Surface Pro did come with a plug in charger that connects to the tablet via a magnetic connection to the right side of unit. The USB-C is on the opposite side of the unit and is not impacted by the charger. Hope this helps.
Answered by Rosie
Q: QuestionDoes this tablet support cellular data plans through Verison and AT&T?
Asked by Joepro.
- A:Answer Certain models, yes. Do your research to choose the best one for you.
Answered by AllenL
Q: QuestionDoes this have an external port for inserting a MicroSD card
Asked by MarkS.
- A:Answer Yes
Answered by AllenL
Q: QuestionCan all of the data be moved from my current surface to this one at a Best Buy location?
Asked by Shane.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire
- A:Answer I think Best Buy would be the best place to get your answer.
Answered by Flyer10
Q: QuestionIs the surface pro touch screen
Asked by James.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer Yes it is it’s the best investment I have made
Answered by Lcasas31
Q: QuestionDoes this device take SIM Card or Esim?
Asked by Marwa.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
Q: Questionhow many cores does this surface pro has.
Asked by Robert.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum
- A:Answer The Surface with the Snapdragon X Plus processor is a 10-core CPU.
Answered by dougpaw57
















































