“When I installed the free version 2 wks later my laptop frozen up completely requiring me to remove the battery to unfreeze Windows 10. However, my HP printers (2) now do not work, Windows indicates no Wireless signal. What do I do to get my Apps to work?”

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• Hello Sunshine67. Please contact our Customer Support through the Support Web Portal at: www.support.microsoft.com . We apologize for any frustration the Windows 10 issue has caused, and we hope this was helpful to you.

  Answered by MicrosoftOutreachTeam 9 years ago

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• Get updated drivers for your printer. You may need to set up first with the printers attached using the usb cable.

  Answered by Randyg 9 years ago

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