A:AnswerThank you for your question. Unless otherwise indicated, this controller is sold brand-new and should arrive in an unopened box. We recommend contacting Best Buy customer support for assistance: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
A:AnswerThis Xbox controller is compatible with most accessories designed by Microsoft for Xbox One controllers, however because the new controller is slightly smaller than older controllers, some third-party phone clips, batteries, and battery covers may not work.
A:AnswerI received non rechargeable AA batteries. I would recommend buying rechargeable batteries by Microsoft for xbox controller. They are meant to be charged within the controller. Otherwise rechargeable AA batteries are recommended to be charged with their own separate charger. Hope it is a useful information.
A:AnswerThank you for your question. This is the latest model of Xbox wireless controllers. If you have any issues with it, we recommend contacting our team at Xbox Support: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
A:AnswerThanks for checking! No, this Xbox controller does not connect wirelessly to headphones, but you may be able to connect your Bluetooth headset directly to your Windows PC. If using a wireless headset with your Xbox console, please make sure it is designed for use with Xbox.
A:AnswerThanks for checking! This Xbox controller is not designed for use with Samsung Smart TV. While it may connect to your TV via Bluetooth, we cannot guarantee that it will work with all features enabled.
