“Modal Lightning Micro USB Cable Broken The tip of my white/blue Modal Lightning Micro USB cable snapped off inside of my iphone 5. I was able to fish it out with tweezers, but for obvious reasons the cable no longer works. I purchased the cable on 7/17/14 and only used the cable for a little over a week, but no longer have the receipt as it was a quick, in-store purchase. The cable is supposed to come with a 1 year warranty, which I hope will apply because of the limited use and apparent defect... My question is how do I go about getting a new cord, without the receipt? (I may have purchase history from my credit card, but I can't remember if I used cash or card that day)”
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The warranty servicing is handled through the Geek Squad desk in your local Best Buy if you used a card they can verify the purchase with. If you paid with Cash, call Modal at 800-499-3402 for a escalated request.
Sorry, there was a problem. Please try again later.If you use your Best Buy card they should have in there system. If you bought it cash (sorry),you can go through the manufacture and they should guarantee it
Sorry, there was a problem. Please try again later.Are you a BB Rewards member? If so, they can search your activity for the purchase. Even if you don't have a record, try taking your cable to your BB store and maybe they'll do an even exchange. Good Luck
Sorry, there was a problem. Please try again later.If you are a best buy rewards member and used your member number they will have a record in their system
Sorry, there was a problem. Please try again later.i would use the warranty through the maker they should replace it
Sorry, there was a problem. Please try again later.GOOD
Sorry, there was a problem. Please try again later.Are you a best buy rewards member? If so and you had used your points card, then your purchase history is in their computer.
Sorry, there was a problem. Please try again later.if you used your Best Buy rewards card, you don't need to present a receipt. The associate can look it up in their computer.
Sorry, there was a problem. Please try again later.check your credit card statement to see if you used your card to purchase. Best Buy will usually help with your return. Explain the situation and hopefully they will issue you a new cord.
Sorry, there was a problem. Please try again later.If you paid credit card they can look you up. If you have a Best Buy rewards card they can look you up. Otherwise they will give you a store credit!
Sorry, there was a problem. Please try again later.