Hi I purchased a drone dii mini 2 combo kit. I bought the warranty but I don't know how it works. I bought it nov 2021 which means I have a couple of months left on the warranty.
Two of the batteries I bought for the drone have issues. null

Question

Hi I purchased a drone dii mini 2 combo kit. I bought the warranty but I don't know how it works. I bought it nov 2021 which means I have a couple of months left on the warranty.
Two of the batteries I bought for the drone have issues. null

Michelle · Accepted Answer

You just go to the store and it’s connected to your phone number and they replace it and I a little late now but good to know

ksosx89 · Answer

Accidental damage from handling.

If your drone fails or is accidentally damaged, we'll make it right. It's that simple.

One-time battery replacement.

We'll replace the original, non-disposable battery one time if it fails to hold a charge.

Normal wear and tear.

We'll fix failures from dust, internal heat and humidity, plus defects in materials and workmanship.

Power surge repair.

We'll handle the repair costs for equipment failure due to a power surge or fluctuation.

On-board camera coverage.

We'll get your camera back to capturing beautiful scenery and amazing videos if your camera accidentally breaks during normal use.

Transferable.

Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply.

Convenient claim support.

We're here for you if something goes wrong.

AnthonyS · Answer

If you still have a warranty left, let them know about the batteries and see what they say. Doesn't hurt to ask. And as these batteries are lipo they should have a year on them from manufacturer aswell. May have to contact DJI on that one. But doesn't hurt to ask best buy.

Answered by AnthonyS 2 years ago

Verified Purchase

DavidT · Answer

Just take it in to a store, tell them your issue and then ask for store credit.  Simple, simple, simple, awesome service offered by Best Buy!

MarcoN · Answer

Usually when you purchase any kind of warranty from Best Buy all you have to do is go in the store and give your phone number and they can look up what your warranty covers

“Hi I purchased a drone dii mini 2 combo kit. I bought the warranty but I don't know how it works. I bought it nov 2021 which means I have a couple of months left on the warranty. Two of the batteries I bought for the drone have issues.”

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