Questions & Answers

8 Questions & 45 Answers
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  • Question
    Does this fit the edge plus ?   (5 Answers)

    By Britt July 1, 2016.

    Answers
  • Question
    Can both be charged while phone is in the case?   (10 Answers)

    Can both the case and phone be charged while the phone is in the case.

    By Krido February 12, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes. Both items are charged while plugged into the mophie wall charger.

      By Sammy March 6, 2016.

    • Question
      Is this compatible with the fast charge chargers?   (5 Answers)

      By Diablo13 October 16, 2015.

      Answers
      • Best 
        Answer

        Simple answer, no. It is a separate regular charging battery. However, with this case you really shouldn't need to charge your phone during the day. The added battery life is considerable.

        By Joee November 13, 2015.

      • Question
        Will this fit the Samsung Galaxy S6 Edge Plus?   (5 Answers)

        By vldyas September 27, 2016.

        Answers
        • Best 
          Answer

          No.

          By Gabriel March 28, 2017.

        • Question
          Dose this case have a build in screen protector?   (4 Answers)

          By Jccphsvw September 9, 2016.

          Answers
          • Best 
            Answer

            It does not come with a screen protector at all. I purchased a Zagg HD Clear screen protector and it works well with this case.

            By swartzundgrun November 30, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Will it protect your s6 edge plus   (3 Answers)

          By TEE November 16, 2016.

          Answers
          • Answer

            It isn't an otterbox, but I did drop my phone when it was in this case and it did not break. It was about a 4 foot drop and landed on tile. The case came apart and the phone came out, but not until it was already on the floor. The phone was fine and the case was not damaged, just disassembled. Keep in mind, this is only one occasion. I haven't dropped it since so we shall see if it continues to protect.

            By swartzundgrun November 30, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Once this is applied to the Galaxy S6 Edge phone does the headphone work?   (10 Answers)

          I use my phone for processing monetary transactions via Square. Will the Square plug-in work with this external battery case in place?

          By J1ZORT January 3, 2016.

          Closed to new Answers

          Answers
          • Answer

            Yes it will work. It comes with an adapter (small audio cable) to extend the headphone port. The charger port is in the same spot just flipped over. I like charging the phone with the mophie charging port that way you will save the wear and tear on the phone charging port.

            By Glenkiks July 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          do they make them for the Samsung edge note   (3 Answers)

          By Anonymous August 3, 2015.

          Answers
          • Answer

            Unsure about morph. However off brand are available but the sync while charge generally doesn't work

            By Backup November 17, 2016.

            • Verified Purchaser
            • My Best Buy® Member

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