Questions & Answers

85 Questions & 208 Answers
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  • Question
    Does this phone line work with Sprint's Boost Mobile?   (5 Answers)

    Answers
  • Question
    I read on one of the reviews that Google Maps doesn't work on the Moto G5 plus. Is that true?   (5 Answers)

    Answers
    • Best 
      Answer

      Google maps works perfectly on my phone. Might have been a faulty set. No issues here.

      By Shutter June 4, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    How does this camera rate against the Moto G4 Plus 64gb? the G4 has higher 16MP while this has 12MP? To me seems worse camera on G5.   (4 Answers)

    Answers
    • Best 
      Answer

      I took picture of a flower which was almost red but colors came out as a faded orange.

      By JeanT June 7, 2017.

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      • My Best Buy® Member
  • Question
    How is the speaker?   (3 Answers)

    Answers
    • Best 
      Answer

      To me , it wasn't loud enough. I would get a Bluetooth speakers or headphones for this phone

      By bjs2479 May 27, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Will this phone upgrade to android O?   (2 Answers)

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    • Best 
      Answer

      This phone is and will be perfectly capable of running Android O, however, it is Lenovo (who own the Motorola Mobile brand) who has to "convert" the version of Android and release it as part of an update. Unfortunately both Motorola and Lenovo don't have very good track record for updating their products, having said that, the phone is unlocked, when the time comes you should be able to install one of the many after market android versions out there.

      By Speedbird April 29, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does the phone support adoptable storage or is it locked out similar to LG   (3 Answers)

    Answers
    • Best 
      Answer

      This model is not locked out.

      By CommunityAnswer May 14, 2017.

    • Question
      Has anyone tried this Moto G 5th generation with Tracfone's BYOPhone yet? I have seen that people have used the Moto 4th Gen sucessfully.   (4 Answers)

      Answers
      • Best 
        Answer

        Yes it works on Verizon tracfone 20$ cards or 99 $ annual cards and I use 10$ data cards.

        By Thomas April 17, 2017.

      • Question
        Can you use Google voice/Hangouts instead of a carrier? (Wifi from home network or hotspot)   (3 Answers)

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        • Best 
          Answer

          This phone is set up with a Google account and uses wireless, so, yes? This question seems too easy so I'm worried that I may be missing something. Any device that can have google hangouts installed on it, use the internet, and has a camera should be able to do this just fine. I've never heard of an android phone that can't?

          By eblake July 24, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Will this phone work with Straight Talk Wireless?   (2 Answers)

        Answers
        • Best 
          Answer

          Yes! I recommend buying the AT&T compatible SIM card from Straight Talk, but the T-Mobile network one will work as well.

          By Dalmat May 2, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can you please tell me the model number? (XT....) Doesit work for Argentina 4G? Thanks   (2 Answers)

        Answers
        • Best 
          Answer

          its model number is motorola xt1687

          By shyguy8o5 April 12, 2017.

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