Questions & Answers
- Model:
- PB000007US
- |
- SKU:
- 6572573
Q: QuestionWhat is the Ram inbuilt?
Asked by Anonymous.
- A:Answer Thank you for your inquiry and interest in our product. The Moto G Power 2025 phone comes with 8GB of built-in RAM, ensuring smooth performance for multitasking and everyday use. You can visit this link for the phone's specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?pn=PB640007US. -Mitch
Answered by Motorola Customer Care
Q: QuestionI have a regular (not nano) sim card that needs to use in a new phone, will Motorola Moto G Power 2024 5G 128GB (Unlocked) in Midnight Blue work for it?
Asked by Camp.
- A:Answer Thank you for your inquiry, Camp. The Moto G Power 5G 2024 phone supports a nano SIM card. If your current SIM card is a different size, you may need to get a new nano-SIM from your carrier. We recommend checking with your mobile service provider to ensure compatibility. -Mitch
Answered by Motorola Customer Care

Q: QuestionIs the phone capable of handling 2 physical sim cards along with a micro sd card?
Asked by gbella.
- A:Answer Hi Gbella, Thank you for your inquiry about the Moto G Power 5G 2024 phone. This model supports a Dual SIM setup with one physical Nano SIM and an eSIM. Additionally, it can accommodate a microSD card for expanded storage. Unfortunately, it does not support two physical SIM cards simultaneously. You can also check the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-power-5g-gen-2/p?skuId=1072. -Mitch
Answered by Motorola Customer Care
Q: QuestionCan you do tap to pay using phone
Asked by Nuggetz.
- A:Answer Yes. There is an option for this. During set up it will prompt you.
Answered by JonathonO
Q: QuestionDoes the 2018 Samsung Galaxy 9 use a nano sim card that's compatible with this Motorola?
Asked by KB.
- A:Answer Hi KB, Thank you for your inquiry. The Moto G Power 5G2024 phone supports Dual SIM functionality, which includes 1 physical Nano SIM card + eSIM support (carrier dependent). This allows you to use one physical SIM and one eSIM line on the same device. Regarding your question about compatibility, the Samsung Galaxy 9 (2018) uses a Nano SIM card, which is the same SIM type supported by the Moto G Power 5G (2024). This means your existing Nano SIM can be physically inserted and used in the Motorola device, provided it is active and compatible with your carrier. You can check the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionHello. Can i ask if this phone can connect in other countries network like phillpines network? Thank you.
Asked by EmmanuelA.
- A:Answer Hi Emmanuel, Thank you for expressing an interest in our product. Yes, our phones should work in the Philippines while you are traveling, though we cannot guarantee that all features will be fully supported. We recommend checking with your mobile service provider to confirm whether your SIM card is expected to operate properly on the local network. Please also note that we do not recommend purchasing a phone in one region for long-term use in another, as Motorola devices are covered under warranty only in the country or region where they were originally intended for sale. -Mitch
Answered by Motorola Customer Care
Q: QuestionWill this phone run the Freestyle libre 3 plus app?
Asked by Jrl.
- A:Answer Hi Jrl, Thank you for your question. The Moto G Power 5G 2024 phone does support NFC, which is required for activating the FreeStyle Libre 3 Plus sensor, so the phone is technically capable of running the app. That said, app compatibility is determined by Abbott, the developer of the FreeStyle Libre 3 app, and support can vary by Android version and the approved device list. We recommend checking the app directly in the Google Play Store on the phone or confirming the latest compatible smartphone list on Abbott’s support page before purchase. The Play Store also notes that compatibility may vary between smartphones and operating systems. If the app installs from the Play Store, it should work as intended on the device. -Mitch
Answered by Motorola Customer Care
Q: Questionhas anyone updated to Android 15 or 16 with this phone?
Asked by NickWho.
- A:Answer this is the 16
Answered by Anonymous
Q: Questiondoes it support wireless charging
Asked by davey.
- A:Answer Hi Davey, Thank you for expressing an interest in our product. Yes, the Moto G Power 5G 2024 phone does support wireless charging up to 15 W with any compatible Qi-certified wireless charger (sold separately). This allows you to charge the phone wirelessly without a cable, and the charging speed can reach up to 15 W under ideal conditions. You can check the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionIs the Display LCD or OLED ?
Asked by Lex.
This question was asked about the related product: Motorola - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
- A:Answer Hi Lex, Thank you for your inquiry. The Moto G Power 2025 phone features an LCD display with a 120Hz refresh rate. It is not an OLED screen. You can visit the link for the phone specifications here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-power-2025/pmipmhi39mv?srsltid=AfmBOoquGPAK8xFvjR5IHOOri68f-UcBiHBeKZPhAmrHDBQoQUqkdzmz&pn=PB640002US. -Mitch
Answered by Motorola Customer Care
Q: QuestionIs this phone compatible with ASSURANCE WIRELESS ?
Asked by Myriam.
- A:Answer It is unlocked phone
Answered by Lyne
Q: QuestionWill this phone work with metro?
Asked by JayG.
- A:Answer Yes. It's an unlocked phone and can be used with any service provider you choose.
Answered by Aleris03
Q: Questiondoes this phone have wi fi calling compatability
Asked by Jrsars.
This question was asked about the related product: Motorola - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
- A:Answer Hi Jrsars, We appreciate your interest in our product. Yes, the device has been designed to support wifi calling. However, this is a carrier-specific feature. We suggest contacting your carrier to check if the phone will work with wifi calling, or you can look at our carrier compatibility list here: https://en-us.support.motorola.com/app/answers/detail/a_id/187409/~/carrier-compatibility---moto-g-power---2025 to see the full list of carriers that support wifi calling on the Moto G Power 2025 phone. -Mitch
Answered by Motorola Customer Care
Q: Questioncan i use a screen protecter on this phone?
Asked by Anonymous.
- A:Answer Thank you for your inquiry. Yes, you can use a screen protector on the Moto G Power 5G 2024 phone to help protect the display from scratches and damage. We recommend using a high-quality protector designed for your model to ensure proper fit and touch sensitivity. -Mitch
Answered by Motorola Customer Care
Q: QuestionI have a special needs daughter who only needs WiFi with no calling or texting. Does this phone work with WiFi without a phone carrier?
Asked by Kris.
- A:Answer Hi Kris, Thank you for your inquiry. Yes, the Moto G Power 5G 2024 phone will work with Wi‑Fi even if you don’t activate a cellular plan. You can connect the phone to Wi‑Fi networks and use it for internet access, apps, and other online features without needing a carrier. -Mitch
Answered by Motorola Customer Care
Q: QuestionWhat is the IMEI?
Asked by John.
- A:Answer That's the unique 15 digit identification number assigned to every mobile device. Sort of its digital fingerprint that distinguishes it from every other one in the World.
Answered by Good
Q: QuestionDoes the Moto G Power 2024 enable over-the-air FM radio reception? Does it come with an FM radio app?
Asked by MotoGcurious.
- A:Answer Hi MotoGcurious, Thank you for your inquiry. Yes, the Moto G Power 5G 2024 phone does support over-the-air FM radio. The phone comes with a built-in FM Radio app that allows you to tune in to local stations. To use the feature, you’ll need to plug in wired headphones, which act as the antenna. Once the app is open, you can choose to listen through the headphones, the phone’s speaker, or a connected Bluetooth device. This provides a convenient way to enjoy FM radio on your device without needing an internet connection. You can check this link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024. -Mitch
Answered by Motorola Customer Care
Q: QuestionAre there upgrades to operating system
Asked by Peter.
This question was asked about the related product: Motorola - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
- A:Answer Thank you for your inquiry, Peter. The Moto G Power 2025 phone is planned to receive two major Android OS updates. It’s also scheduled to receive security updates for three years, helping keep the device protected and up to date. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch
Answered by Motorola Customer Care
Q: QuestionDoes Moto G power 2025 have call control options? For like spam callers and unknown numbers?
Asked by Amy.
- A:Answer That kind of thing is available through several different apps for any phone. You can download them and play with them from the Google Play store. I use AT&T, they offer something called Call Protect that you can customize for spam blockage
Answered by RobertS
Q: QuestionWhat era and type of antenna does this have, for our marginal rural cell signal? My several year old Motorola G7 Power is inadequate, newer Samsungs are far better - but I've had an otherwise bad history with Samsung phones.
Asked by Bidenfailed2.
This question was asked about the related product: Motorola - moto g power 2025 5G 128GB (Unlocked) - Slate Gray
- A:Answer I believe this phone would be an adequate substitute for anything that Samsung has. My girlfriend has a fairly comparable Samsung, and we seem to have equal signal reception. Maybe check some of the performance specs between the Samsung and the Motorola that might help answer your question. I know just moving up to Android 15 from Android 10 was a huge performance benefit.
Answered by RobertS


































