“How do you pre-order with a payment plan, website won't let you and my local bestbuy said they don't know anything about Moto Z pre-orders and won't know anything until it is released.”
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I ran into the same problem. I ended up doing my pre-order with the "contract" price and when I went to pick it up in the store, spent an hour with them as they essentially had to undo my pre-order and redo it again with the payment plan. The folks at the store were great, but it was a major pain that the website couldn't deal with the payment plan directly.
Sorry, there was a problem. Please try again later.I encountered the same problem. I had to get the manager of the wireless area involved. I showed him the promotion on their web site and he eventually did it. Go to another Best Buy and try again. You have to do it in store.
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