Questions & Answers

1-10 of 79 Questions
  • Question
    What's the diference between Moto Z Play and Moto Z Play Droid?   (4 Answers)

    By lele November 30, 2016.

    Answers
    • Best 
      Answer

      The Moto Z play Droid is only for use on the Verizon network. The Moto Z play is for use on AT&T and T-Mobile

      By MotoZPlayUser November 30, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    The promotional gift ( Incipio - offGRID™ 2220 mAh Moto Mod Portable Charger - Black) Is this mod the one that is wireless charging included? I know Moto has 2 different portable back chargers for the Moto Z.   (5 Answers)

    By ATM September 23, 2016.

    Answers
    • Best 
      Answer

      Model of charger is MT-382-BLK, the wireless one, can confirm

      By anon September 27, 2016.

    • Question
      What happened to the free Incipio - offGRID promotional gift that's supposed to included with preorders? I thought the promotion was supposed to be until Oct 20?   (2 Answers)

      By anon October 16, 2016.

      Answers
      • Best 
        Answer

        That ended on the 15th of October. You can though still get $50 off a Moto Mod when you buy the phone. So if you want the power pack, add it to your cart and it will take $50 off the price of the mod. (So then it's 29.99) This offer is available for the Incipio Power Pack, Moto Projector, and the Camera Mod. Sadly this offer does not include the JBL Speaker mod. I hope this helped!

        By Tristan October 18, 2016.

      • Question
        Does this phone have a hands free driving mode that is does it talk to you when you get a call or text when driving and you only have to talk back   (3 Answers)

        By vfw8320 May 22, 2017.

        Answers
        • Best 
          Answer

          We got the unlocked one I personally use application called Enhanced SMS & Caller ID - talking caller id, text messaging, email and more! Give it a try. Only on the Google Play store. This will read your messages and you can answer. You can't ask it to send a text for you. http://play.google.com/store/apps/details?id=ekawas.blogspot.com I also have Alexa dot in my car that I use the Alexa Mastermind app with and I can text etc with it without touching my phone. I do see the drive app but I don't use it. That is the best I can tell you.

          By Wandajo1414 May 22, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Why is there no support for Band 17 (AT&T) on this phone? AT&T relies heavily on that band, the phone will not function properly in most areas. What is going on here? The Motorola website itself is selling a GSM unlocked version that does support Band 17.   (2 Answers)

        By George September 29, 2016.

        Answers
        • Best 
          Answer

          It supports LTE band 17. It was mentioned on the box. I got it yesterday and its working just fine. On Best Buy and Motorola website its bad copy paste job from Moto Z Droid.

          By Saurabh October 21, 2016.

        • Question
          How is the picture quality on the Moto Z? I recently had a LG stylo 2 and the picture quality sucked!   (2 Answers)

          By drea719 August 4, 2017.

          Answers
          • Best 
            Answer

            It takes a very nice picture. Sometimes in low light situations though, it can be a little fuzzy.

            By MotoZPlayUser August 4, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Can those of you who use this as your "daily driver" give me feedback on picture quality/camera performance? (I tried to play with the one available on display at my closest bestbuy (1hr away) but the pictures weren't that great)   (2 Answers)

          By GUDINX June 27, 2017.

          Answers
          • Best 
            Answer

            Its OK. Not great. It is really bad at night. Daylight pics are acceptable. If you need a phone with a great camera this is not the phone for you. The Moto Z Play smartphone is overall a good device but the camera sucks. The Moto Z2 just came out on Verizon maybe that camera is better.

            By CTman2k July 24, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          this have built in fm radio receiver for local radio station?   (1 Answer)

          By adventurer April 2, 2017.

          Answers
          • Best 
            Answer

            Unfortunately no. It may be built into the chip, but it doesn't appear to be active or usable.

            By Fered May 30, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Is there any style shell back included? It's not mentioned in the package contents.   (5 Answers)

          By hk146 October 29, 2016.

          Answers
          • Best 
            Answer

            The wood one.

            By EricX October 31, 2016.

          • Question
            What about the audio quality? is it par with Galaxy S7 or recent flagships?   (1 Answer)

            By Geidhal October 20, 2016.

            Answers
            • Best 
              Answer

              Better than the Galaxy S7. Sounds really, really good.

              By EricX October 22, 2016.

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