Questions & Answers

Q: QuestionI have 2 Twenty-four inch monitors. Will I be able to have the bottom edges of the monitors 1 inch off of the desktop? I have space limitations.

Asked 3 years ago by Curious.

• A:Answer yes, I have 2 27" with 1" clearance.

  Answered 3 years ago by LifeVerified Purchase

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Q: QuestionCan the monitors be placed so the monitor bottoms are only 1 inch off the desktop?

Asked 3 years ago by Curious.

• A:Answer yes

  Answered 3 years ago by LifeVerified Purchase

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Q: QuestionI have a 32" monitor (within the weight limit). Am I able to mount this with a smaller (probably 24inch) monitor mounted vertically? Ik it says 30 inch but I figure my setup will be less distance than two horizontal 30" inch displays

Asked 3 years ago by GamerChan.

• A:Answer That WAS my plan too but my desk - which is an Ergotron Standing Desk, isn't compatible with this Mount - as the center of the desk has the mechanism to make it stand. NO PLACE to attach the monitor for me. Seems like you can make that work.

  Answered 3 months ago by PhillyKatVerified Purchase

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Q: QuestionWhat monitor brands does this fit?

Asked 3 years ago by SolarWinds.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer I think it might be standardized

  Answered 3 years ago by GenteelBlackhole

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Q: QuestionDoes this mount work with curved monitors?

Asked 3 years ago by DJ.

• A:Answer Yes if the VESA measurements match and the weight doesn't exceed the guidelines. Each arm of the MI-4762 monitor mount can support up to 17.6 lbs.

  Answered 3 months ago by PhillyKatVerified Purchase

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Q: QuestionHi do this mount its compatible with the (AOC G2 C27G2 "27 Monitor Series) ?

Asked 3 years ago by KevT.

• A:Answer Hello KT, This mount is Compatibility: VESA patterns 75mm x 75mm and 100mm x 100mm, and screens up to 32" Weight Capacity: 20 lbs. per arm Height adjustable: 13" Thank you Mount-It! Support.

  Answered 3 years ago by Mount-it Team

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Q: QuestionI have 2 27 inch monitors. Can they be positioned so that there is no space between them when side by side?

Asked 3 years ago by Jerry.

• A:Answer Yep, you definitely can. I have 2 32" monitors up side-by-side. I do not have them with "no space" between because my monitors are angled slightly down. But the top inner corners of the 2 monitors are touching, the bottom inner corners are a little less than 1" apart. But if I wanted, I can re-angled the 2 monitors so that they get positioned side by side completely. May be slightly hard to get perfect alignment, but do-able if you have enough patience. :)

  Answered 3 years ago by MeepVerified Purchase

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Q: QuestionDoes this have internal cable management? Will it work with HP 21.5" monitor Model # M22f? If it does work with model # shown above, will an adaptor be needed? Thanks :)

Asked 3 years ago by Anonymous.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer Hello, This mount does have cable management. We suggest checking your VESA pattern and weight capacity to make sure the mount supports your VESA. Compatibility: VESA patterns 75mm x 75mm and 100mm x 100mm, and screens up to 32" Weight Capacity: 20 lbs. per arm Height adjustable: 13" Tilt: 45° up or down Swivel: 180° Rotation: 360° Thank you Mount-It! Support!

  Answered 3 years ago by Mount-it Team

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Q: QuestionCan the two monitors be at different heights?

Asked 3 years ago by JZ.

• A:Answer Yes it can. I have one vertically and one horizontally.

  Answered 3 years ago by DebL

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Q: QuestionMy desk has a support beam about 1/2" inwards from the edge of my desk, which then is an additional 3/4". Will I need to worry about the mount clearing that 1.25" to mount to the bottom of the actual desk top, rather than partially on the support beam?

Asked 4 years ago by mattwb.

• A:Answer Dear Customer, both the clamp and grommet installation options need to make full contact with a flat surface whether its the support beam or the table top. If the is not enough surface to support the weight of the mount plus the monitors it might result in damage. Please feel free to contact us directly and one of our agents could assess the installation area and provide better support. [email protected]

  Answered 2 years ago by Mount-it Team

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Q: QuestionWhat is the max height measured from the table top to the center of the VESA mount?

Asked 4 years ago by MTE.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer Hello, It is about 14.25"

  Answered 4 years ago by Mount-it Team

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Q: QuestionWhat is the max desk thickness the clamp can accommodate?

Asked 4 years ago by Jennifer.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer There is a steel bracket that is approximately 3" thick that slides over the back of the desk. The bracket that screws inside the bottom for tightening the mount to the desk is maybe 1/2" so I would say you could use it on a top that is 2 1/2" to 3" thick comfortably. You would need it to be able to slide in horizontally at least 2" as well. There is an option to drill through the desktop which I think could go much thicker, but I wasn't interested in having a hole in the desk.

  Answered 4 years ago by JonCVerified Purchase

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Q: QuestionWhen I first mounted my 25lb on the arm it worked great with no movement. Lately the monitor has started to tilt forward and no matter how much I try to tighten the arm it tilts. how can I fix this?

Asked 4 years ago by Fred56.

• A:Answer Hello Fred56, we are sorry to hear about the problem your having with the mount. You can send an email to [email protected] for further assistance. Please be sure to include any photos that might be helpful. Thank you.

  Answered 4 years ago by Mount-it Team

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Q: QuestionI have a 22" monitor and a 31.5" monitor. Will this work with them?

Asked 4 years ago by AvlBen.

• A:Answer Hello AviBen, as long as your within the VESA patter and weight capacity you should be okay

  Answered 4 years ago by Mount-it Team

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Q: QuestionWill this be fine with 2 curved monitors?

Asked 4 years ago by WayneM.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer It is plenty sturdy to hold any typical monitor set, but I have two Samsung 30" curved monitors and they need a special rear adapter to make them work as they did not have the standard VESA rear mount (star shaped, 4-screws) that is the norm with most TV and computer monitors. I got two Gladiator Joe model GJ0A0115 adapters and they look to do the trick with the Samsungs. I'm setting everything up this weekend so I'll know then for sure, but the mount itself is top notch. My colleague used to say that standards are awesome, that must be why there's so many of them..." Hope that helps.

  Answered 4 years ago by JonCVerified Purchase

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Q: QuestionWith duel 27" monitors, will these arms lift the monitors high enough so that the bottom of the monitor is higher than the top of a 15" Macbook pro screen? See image with current challenge

Asked 5 years ago by MonitorHeight.

• A:Answer Hello, unfortunately, they will no adjustment height is 14.25"

  Answered 5 years ago by Mount-it Team

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Q: QuestionHow do I know what monitors this mount works with?

Asked 5 years ago by WillC.

This question was asked about the related product: Mount-It! - Dual Monitor Desk Mount With Gas Spring Arms Up to 32" - Silver

• A:Answer Your monitors should have a VESA mounting specification in the monitor documentation. You might be able to search or them online if you lost the documents. This mount fits the following: VESA compliant Including 100mm x 100 mm and 75mm x 75 mm for versatile mounting options.

  Answered 5 years ago by YupYupYup

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Q: QuestionMy desk has a maple top with a bevel that goes back 3/4" from the edge of the desk. Does the clamp work further back than 3/4" from the desk's edge?

Asked 5 years ago by BillsBayou.

• A:Answer Hello BillsBayou, Yes that will work

  Answered 5 years ago by Mount-it Team

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Q: QuestionCan this be mounted to a glass desk. I read in the reviews about drilling, but it seems to be clamp style from underneath.

Asked 5 years ago by John.

• A:Answer Hello John, We do not recommend screwing into the glass, however, you can use the clamp style as an option.

  Answered 5 years ago by Mount-it Team

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