Questions & Answers

Q: QuestionWhat VESA patterns are compatible with this monitor mount?

• A:Answer This mount is compatible with VESA patterns 75x75, 100x100, 200x100, and 200x200mm.

Q: QuestionDoes this mount offer any tilt, swivel, or rotation capabilities?

• A:Answer Yes, the mounting head can tilt up 45 degrees and down 45 degrees, swivel 360 degrees, and the monitor can rotate 90 degrees for portrait or landscape orientation.

Q: QuestionWhat is the maximum weight this monitor desk mount can hold?

• A:Answer This monitor desk mount has a weight capacity of 33 pounds.

Q: QuestionWhat is the maximum desk thickness this mount can be attached to?

• A:Answer The C-clamp mounting option fits desks up to 3 inches thick, while the grommet option fits desks up to 1.9 inches thick.

Q: QuestionHow does the gas spring arm on this mount work?

• A:Answer The gas spring arm can be adjusted with the included hex key to counterbalance your monitor's weight, allowing for easy height adjustments.

Q: QuestionWill this work with an Alienware 34’ curved monitor?

Asked 1 year ago by Neonsensei.

• A:Answer Hi NeonSensei, A curved monitor adds additional force onto the VESA mount since the center of gravity is pushed forward due to the shape of the screen, which makes a 33lb monitor, such as the Alienware 34" curved, incompatible with this mount.

  Answered 1 year ago by Mount-it Team

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Q: Questionif I wanted to clamp this to a bookcase, will the clamp swivel to face the other way?

Asked 1 year ago by swivel.

• A:Answer Dear Customer, You can swivel the arm the other direction to face away from the clamp. However, all c-clamp designs are meant for weight of the display to be in front of the clamp and it is not recommended to use it in reverse. We hope this information is helpful to you.

  Answered 1 year ago by Mount-it Team

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Q: QuestionWhat is the diameter of the post that the arm mounts to?

Asked 1 year ago by Brye.

• A:Answer Hi Brye, The diameter of the pole that the arm attaches to is 42mm (1.65 inches). Thank you for your question.

  Answered 1 year ago by Mount-it Team

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Q: QuestionCan the clamp be used on a glass top desk? The frame is metal but the top is glass.

Asked 2 years ago by Queenetherea.

• A:Answer Hello QueenEtherea, We would not recommend this unit be installed onto a glass top.

  Answered 2 years ago by Mount-it Team

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Q: QuestionWill this arm work with a 43" LCD TV that weighs about 19-lbs and has a 200x200 VESA mounting pattern?

Asked 2 years ago by tenlbham.

• A:Answer Yes it will. It works I have the same setup.

  Answered 2 years ago by JuanDagisVerified Purchase

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Q: QuestionHow do you lower the arm?

Asked 3 years ago by Anonymous.

• A:Answer You'll have to ensure that the Monitor is attached to the VESA plate. If the monitor falls down, you will need to adjust the tension counter clock wise following the + arrow . Ensure you are using the Allen key as shown below. Please review the tutorial here: https://youtu.be/11njaBGmGEM?t=26 I understand that this may not be the same unit, but the concept is the same. Thank you,

  Answered 3 years ago by Mount-it Team

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Q: Questionhow many inches is it for?

Asked 3 years ago by Manuel.

• A:Answer Made for ultrawide, large and heavy monitors, MI-4771 holds one display up to 35" with maximum weight of 33 pounds, and is compatible with 75mm x 75mm, 100mm x 100mm, 200 x 100mm and 200 x 200mm VESA patterns

  Answered 3 years ago by Mount-it Team

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Q: QuestionHow does this attach to the desk? Is there more than one way?

Asked 3 years ago by Attaching.

• A:Answer There is multiple mounting options for 3 different scenarios you could have . Mainly a clamp but you can also put in middle of desk with small hole

  Answered 3 years ago by Sponge79Verified Purchase

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Q: QuestionCan this mount be used to mount a monitor at least 24" off the desk? I want to have my laptop (on a stand) sitting underneath the monitor, which clears about 18" from the desk. My current monitor stand only mounts the monitors about 12" from the desk.

Asked 3 years ago by Lauren.

• A:Answer Hello, This mount has a height adjustability from 6.5" to 28". Thank you Mount-It! Support

  Answered 3 years ago by Mount-it Team

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Q: QuestionWhat is the maximum extended usable length of the arm? Thank you

Asked 3 years ago by Dave.

• A:Answer Height adjustable from 6.5" to 28" (from the desktop)Compatibility: Screens up to 35" with 75mm x 75mm, 100mm x 100mm, 200 x 100mm, 200 x 200mm VESA patterns Monitor weight maximum: 33 lbs Tilt range: +45°~ - 45° Swivel range: +90° - 90° Screen rotation: +180° - 180° C-Clamp: Fits desks up to 3" thick Grommet: Fits desks up to 1.9" thick Material: Aluminum, Steel, Plastic

  Answered 3 years ago by Mount-it Team

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