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If you have dual band, and are connected to the 5ghz channel then you would have to be closer to the router. Choose which channel to connect to depending your distance from the router. 5ghz is faster but has a much shorter range. Hope this helps
Sorry, there was a problem. Please try again later.So many places to look.... First step would be to kill power to devices, router, and modem. Power up modem 1st, wait a good 5 minutes for everything to come back online. Once the lights are back to a normal state on the modem go ahead and power up the router. Wait 5 minutes. Once modem and router are both at their normal operating state, turn on PC or whatever device your using to connect to the router, hopefully your speed issues are gone. This power cycle isn't just something the cable company says to get you off the phone, but a necessary function as it clears any memory and conflicts of IP addressing that may exist in the modem/router. Also, is your modem a modem or a modem/router? If your "modem" has wifi, or more than one place to plug an Ethernet cord into, then it's not just a modem and you should strongly consider enabling bridge mode on the "modem." Hope this helps. Also, your devices have to be 802.11ac capable to get the benefit of 802.11ac. Otherwise they will be running on whatever band they can, 802.11a/b/g/n...
Sorry, there was a problem. Please try again later.That sounds like a service provider issue, I haven’t had trouble with mine at all. Try calling the service provider some of them will slow down your service without your knowledge
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