Questions & Answers

Q: QuestionAre there any subscription fees for using the mobile app?

• A:Answer This system is a one-time purchase and there are no hidden costs.

Q: QuestionDoes the system offer motion detection recording?

• A:Answer The system features motion detection recording as a video recording prompt.

Q: QuestionWhat is the maximum distance for night vision?

• A:Answer The maximum distance for night vision is 100 feet.

Q: QuestionCan the system be set up without connecting a TV or monitor?

• A:Answer Yes, the system can be set up without a TV or monitor because it has a secure app-based Bluetooth setup.

Q: QuestionHow many cameras are included in the system?

• A:Answer This security system includes eight cameras.

Q: QuestionHi, on features you mention "Easily add our compatible wired, Wi-Fi IP and doorbell cameras to your recorder to boost your viewing area". Which one is suitable wi-fi ip camera to add to system? Have one remote point where have WI-FI but difficult to wire

Asked 8 months ago by Claudio69.

• A:Answer Great question! Our Night Owl Wi-Fi IP cameras are designed to seamlessly integrate with compatible Night Owl recorders. The best option depends on your specific recorder model. We recommend checking your system’s compatibility on our website or reaching out to our support team for guidance on the most suitable Wi-Fi IP camera for your setup. Since you have a remote location with Wi-Fi but wiring is difficult, a wireless solution could be a great fit! Feel free to visit Night Owl Support for assistance in selecting the right camera for your system. - Night Owl SP Digital Support Team

  Answered 8 months ago by Night Owl

  
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Q: QuestionCan this system have 24 hr monitored service?

Asked 11 months ago by Dcoburn6767.

• A:Answer Thank you for the question and happy to help. This system indeed offers the ability to live-stream and view from a HDMI connected TV or monitor which would work for someone to monitor. If you are asking if we offer a monitoring service we do not at this time. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

  Answered 11 months ago by Night Owl

  
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Q: QuestionCan you connect a monitor even though you don’t need to have one?

Asked 1 year ago by Harry.

• A:Answer Thank you for the question and happy to help. Our recorders allow for connection to a monitor or TV via HDMI output for onsite review of live feed or video replay. You can still connect remotely via the Night Owl Protect app regardless. Please let us know if you have any other questions and we are happy to support. Thanks, Night Owl SP Digital Support Team

  Answered 1 year ago by Night Owl

  
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