Questions & Answers

Q: QuestionDoes this security system have night vision?

• A:Answer Yes, this security system has night vision.

Q: QuestionCan I use this camera system both indoors and outdoors?

• A:Answer Yes, this camera system is suitable for both indoor and outdoor use.

Q: QuestionDoes this security system record audio?

• A:Answer Yes, this security system records audio.

Q: QuestionDoes the security system send mobile notifications?

• A:Answer Yes, the security system sends mobile notifications.

Q: QuestionWhat recording resolution does this camera system have?

• A:Answer This camera system has a recording resolution of 2560 x 1440.

Q: QuestionIs there a warranty for parts included with this security system?

• A:Answer Yes, there is a 2 year limited warranty for parts.

Q: QuestionDoes the system run 4 wired cameras and 4 wireless cameras simultaneously? Or do you have to have either all wired or wireless?

Asked 2 days ago by JBarr.

• A:Answer Yes, this system can support a mix of both wired and wireless cameras at the same time. The Night Owl 8 Channel 2K (4MP) DVR with 4 Cameras and 2TB Storage is designed as a hybrid system, which means: • It comes with 4 wired cameras that connect directly to the DVR • It supports adding up to 4 Wi-Fi cameras • You can run all 8 cameras simultaneously (4 wired + 4 wireless) You do not have to choose one type over the other — the system is built to handle both together. Just keep in mind: • Wi-Fi cameras still need a power source (they’re not battery-powered) • They must be compatible Night Owl Wi-Fi models • A stable internet connection is needed for wireless cameras to function properly If you’d like help picking compatible add-on cameras or setting them up, our support team can walk you through it via chat or phone at (866) 390-1303.

  Answered 8 hours ago by Night Owl

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhich Wifi cameras are available to work with this system?

Asked 2 weeks ago by Jettechn.

• A:Answer Thanks for reaching out! For your Night Owl DVR system, you can view the full list of compatible Wi-Fi cameras for the FTD4 Series here: https://support.nightowlsp.com/en/support/solutions/articles/68000004356-ftd4-series This page includes the approved camera models that are designed to work specifically with your system. If you need help choosing the right camera or confirming compatibility, our Technical Support team is happy to assist. You can reach them at 866-390-1303, available daily from 8am–8pm EST.

  Answered 2 weeks ago by Night Owl

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIf internet goes down, does this system continue to record? Can this data be accessible remotely after coming back online?

Asked 1 month ago by MinnieDriver.

• A:Answer Thank you for your question! Yes, the system will continue to record locally to the DVR’s hard drive even if your internet connection goes down, as long as the recorder and cameras remain powered on. Once the internet connection is restored, you can access the recorded footage remotely again through the Night Owl app. If you need help with setup or remote viewing, our Technical Support team would be happy to assist at 866-390-1303.

  Answered 1 month ago by Night Owl

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan u connect the night owl doorbell cam to it?

Asked 5 months ago by ErikC.

• A:Answer I'm sorry we don't have the door bell. YET!!! Can answer once we purchase it. If you have both, please let me know if you can connect the two.

  Answered 2 months ago by SueanneSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)