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Questions & Answers

Your price for this item is $309.99
The comparable value price is $359.99
Page Showing 21-34 of 34 questions
  • QuestionI see that it has a spotlight feature. Can this be disabled if you don't want the spotlight on certain cameras?

    Asked by wxman.

    • Answer Great question! Yes, the spotlight feature can be disabled on individual cameras through the Night Owl app. You have full control over whether the spotlight activates with motion or stays off entirely—perfect if you want a more discreet setup in certain areas. If you need help customizing those settings, our support team is available at 1-866-390-1303. —Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionIf you unplug certain camera, do it still record

    Asked by Anonymous.

    • Answer Hi there, Great question! When you unplug the camera for charging, it will continue recording using its internal battery until the battery runs out. Once drained, it will stop recording until it's recharged and reconnected. If you have any questions about charging or battery life, feel free to reach out to our support team at 1-866-979-0580. — Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionWhat is the maximum distance from the camera to the hub

    Asked by Orlando.

    • Answer ​The Night Owl 8-Channel, 4-Camera Indoor/Outdoor Wire-Free 2K 64GB Security System has a maximum wireless range of up to 300 feet between the cameras and the hub. However, this range can be affected by obstacles such as walls, large metal objects, and other dense materials, which may reduce the effective distance. For optimal performance, it's recommended to place the cameras within a clear line of sight to the hub and minimize obstructions.​

      Answered by Night Owl

  • QuestionDoes this system offer continuous recording??

    Asked by Samurai.

    • Answer I also asked this and they said it does.

      Answered by Anonymous

  • QuestionI read somewhere in the specs that this system has 4G LTE capability as well as Wifi? Can you please confirm?

    Asked by Keffer.

    • Answer Thank you for the question and happy to try and help. Our system can be connected directly to a monitor or tv via HDMI output, or accessed remotely via mobile app. Remote mobile connection requires an active wired or Wi-Fi based connection to the internet. Apologies for any confusion. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionI'm having these installed in 2 weeks. Is one of these cameras a video doorbell or should I buy a different system?

    Asked by Letstalk.

    • Answer Thank you for the question and happy to help. This system does not include a video doorbell though we do manufacture those and they would pair well with your system. Apologies for the delayed response as this question just appeared in our queue today. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • Questionis there a subscription needed to view on your phone or computer

    Asked by Anonymous.

    • Answer Thank you for the question and happy to help. There are zero required fees with our systems. You will have full access to your recordings and mobile app features. We do offer optional cloud storage should you want backup but that is never required. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionWhat is the maximum range for these cameras?

    Asked by diesel.

    • Answer Thank you for the question and happy to help. There are several factors that impact range on Wi-Fi based connections. We rate our cameras for up to 300 feet when there aren't dense objects in between the components. Dense objects like bricks and concrete more quickly reduce range versus drywall and other objects. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionIf I have a blink security system already. Will this interfere with my blink system? Can both wireless systems be used at the same time?

    Asked by ChanW.

    • Answer Thank you for the question and happy to help as best we can. Our system deploys it's own wireless network that is not known to interfere with existing Wi-Fi networks. That being said, we cannot speak for a different system we didn't manufacture. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionI ordered with installation. Doe it comes with battaries

    Asked by Robert.

    • Answer Thank you for the question and happy to help. We cannot speak to the installation services but can indeed confirm that each camera comes with 2 rechargeable batteries. You have the ability to add up to 4 total per camera to extend the time between charges. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • Questiondoes this come with everything you need to record a couple weeks of events, or do you need to purchase additional memory

    Asked by CaboJim.

    • Answer The Hub Upgrade would be fine EXCEPT Night Owl's web site says they are out of stock.

      Answered by mtlhd1955

  • QuestionAverage installation cost for 8 channel 4camera service.

    Asked by Lumpy.

    • Answer Thank you for the question and happy to try and help. This would be a question for Geek Squad or a local security installation firm. While we see many people install within a few hours by themselves you are always welcome to seek the support of professional installers. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • QuestionCan I add more cameras? If so, how many?

    Asked by Peach.

    • Answer Thank you for the question and happy to help. This system is rated for 8 channels, meaning you can add up to 4 more cameras, doorbell, floodlight, etc to the system. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team

      Answered by Night Owl

  • Questionbattery type or model ?? need to order batteries

    Asked by nice.

    • Answer Order batteries

      Answered by Anonymous