A:AnswerThanks for your question! This system is designed to record only when motion is detected, which helps extend battery life and make the most of the included storage. Let us know if you have any other questions! - Night Owl Digital Support Team
A:AnswerGreat question! Yes, the spotlight feature can be disabled on individual cameras through the Night Owl app. You have full control over whether the spotlight activates with motion or stays off entirely—perfect if you want a more discreet setup in certain areas.
If you need help customizing those settings, our support team is available at 1-866-390-1303.
—Night Owl SP Digital Support Team
A:AnswerHi there,
Great question! When you unplug the camera for charging, it will continue recording using its internal battery until the battery runs out. Once drained, it will stop recording until it's recharged and reconnected.
If you have any questions about charging or battery life, feel free to reach out to our support team at 1-866-979-0580.
— Night Owl SP Digital Support Team
A:AnswerThe Night Owl 8-Channel, 4-Camera Indoor/Outdoor Wire-Free 2K 64GB Security System has a maximum wireless range of up to 300 feet between the cameras and the hub. However, this range can be affected by obstacles such as walls, large metal objects, and other dense materials, which may reduce the effective distance. For optimal performance, it's recommended to place the cameras within a clear line of sight to the hub and minimize obstructions.
A:AnswerThank you for the question and happy to try and help. Our system can be connected directly to a monitor or tv via HDMI output, or accessed remotely via mobile app. Remote mobile connection requires an active wired or Wi-Fi based connection to the internet. Apologies for any confusion.
Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. This system does not include a video doorbell though we do manufacture those and they would pair well with your system.
Apologies for the delayed response as this question just appeared in our queue today.
Thanks,
Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. There are zero required fees with our systems. You will have full access to your recordings and mobile app features. We do offer optional cloud storage should you want backup but that is never required. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. There are several factors that impact range on Wi-Fi based connections. We rate our cameras for up to 300 feet when there aren't dense objects in between the components. Dense objects like bricks and concrete more quickly reduce range versus drywall and other objects. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help as best we can. Our system deploys it's own wireless network that is not known to interfere with existing Wi-Fi networks. That being said, we cannot speak for a different system we didn't manufacture.
Thanks,
Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. We cannot speak to the installation services but can indeed confirm that each camera comes with 2 rechargeable batteries. You have the ability to add up to 4 total per camera to extend the time between charges. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to try and help. This would be a question for Geek Squad or a local security installation firm. While we see many people install within a few hours by themselves you are always welcome to seek the support of professional installers. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team
A:AnswerThank you for the question and happy to help. This system is rated for 8 channels, meaning you can add up to 4 more cameras, doorbell, floodlight, etc to the system. Please let us know if you have any other questions. Thanks, Night Owl SP Digital Support Team