A:AnswerMake sure the water tank is on flush in the back. Are you using pods or carafe? Sometimes a pod might not go in the right way and the water flow is impeded. Especially cheaper made pods. If all else call ninja customer service.
A:AnswerFor best results, we recommend using Nespresso branded original capsules. However, most original line capsule brands are compatible with the Ninja Espresso & Coffee Barista System. The Ninja Espresso & Coffee Barista system is NOT compatible with the Vertuo capsules.