A:AnswerThe Luxe espresso is only compatible with whole bean coffee. For best results, it's recommended to use the built-in grinder on the machine for each use. While the machine does include a grinder, it’s designed to operate smoothly and is relatively quiet compared to traditional espresso machines, making it a suitable option for small spaces and early mornings.
A:AnswerThat can definitely be a bit disappointing. We recommend following the grind setting guidance closely, as it plays a key role in crema production. For personalized support, please contact our team at 1-800-365-0135 so they can review your experience and provide expert advice. We are open from Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, as well as on Saturday from 9:00 a.m. to 6:00 p.m. ET.
A:AnswerYes, this unit does have a self-cleaning feature that will notify you when a clean cycle should be completed. However, we still recommend periodic cleaning and maintenance to keep it performing at its best. The steps for each type of cleaning, whether it's after brewing or cleaning accessories, are available to review on the Ninja website in the owner's guide.
A:AnswerWe're sorry to hear you're having trouble with your Ninja - Luxe Café. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
A:AnswerWe're sorry to hear you're having trouble with your Ninja - Luxe Café. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
