A:AnswerHi there! The warranty is for 1 year covering parts and labor. If you experience any issues, please contact the seller (Best Buy) first. If they are unable to assist, you can then reach out to us directly. - S
A:AnswerHello! Some Panasonic remotes may work with basic functions, but the included remote is designed for full compatibility and the best experience. We recommend using the original remote for optimal performance. - S