“Bought this system. Computer is stuck on screen saver and will not let me on. What do I do?”

1-2 of 2 Answers

• We're so sorry to hear that!! We recommend doing a hard reset of the computer and trying again! If the problem persists, please contact our support team! https://support.hp.com/us-en

  Answered by HP Team 6 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I’ve had this problem a couple of times. I just force shut off the computer and that seems to fix the problem for me.

  Answered by Andrew 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.