Questions & Answers

Q: QuestionHow long does the battery last on this dimmer switch?

• A:Answer The long-lasting battery has a minimum lifetime of 3 years.

Q: QuestionIs the Philips Hue Dimmer switch difficult to use?

• A:Answer Three clearly marked buttons make the dimmer switch simple to use.

Q: QuestionWhat does the Philips Hue Dimmer switch allow you to do?

• A:Answer This dimmer switch lets you turn lights on or off, dim or brighten, or toggle between four of your favorite light scenes.

Q: QuestionDoes the Philips Hue Dimmer switch require a hub?

• A:Answer Yes, a Hue Bridge and Hue lights (sold separately) are required to connect the dimmer switch to your Hue set-up.

Q: QuestionCan I attach this dimmer switch to my refrigerator?

• A:Answer Yes, its magnetic backing even lets you attach it to the refrigerator or other metal surfaces.

Q: QuestionWhy would I want to connect the dimmer switch to the Hue Bridge?

• A:Answer Connecting to the Hue Bridge unlocks features like multiple room control, out-of-home control, automations and more.

Q: QuestionCan I install this without neutral wires? If not, does Philips have smart light switches that don't require neutral wires?

Asked 4 years ago by CrimsonRed.

• A:Answer Yes, being that this does not hook to your electrical system. Think of it as a wireless remote control. It will do whatever you program it to do in the Hue app.

  Answered 4 years ago by hometech99Verified Purchase

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Q: QuestionIs this switch compatible with any brand and type of light bulbs (or do you have to use Philips)?

Asked 4 years ago by Laur.

• A:Answer No only works with hue lighting only.

  Answered 4 years ago by REDRUM1229

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Q: QuestionI have many Hue lights in my house was wondering does switch work with indoor and outdoor light strips and bar lights as well other then just bulbs?

Asked 4 years ago by REDRUM1229.

• A:Answer Yes. It will work with any Hue lights. You'll need to pair it with the light using your Hue account.

  Answered 4 years ago by NightclockVerified Purchase

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Q: QuestionDoes the back of the mounting plate allow to mount this to the wall using screws instead of the adhesive mount or the magnetic mount for metal?

Asked 9 months ago by HappyCustomer.

Q: Questiondoes this turn lights off and on?

Asked 1 year ago by JohnWJ.

• A:Answer It does turn Philips Hue lights on and off. It also brightens and dims them, it also lets you cycle through scenes you set up and assign to the switch.

  Answered 3 months ago by Woofcub71Verified Purchase

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Q: QuestionDoes this work with ceiling fan lighting and the fan

Asked 1 year ago by Sunshinegrl.

• A:Answer No

  Answered 1 year ago by Anonymous

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Q: QuestionAll of 6 of my dimmer switches just stopped working at the same time. What are the steps to trouble shoot this malfunction?

Asked 2 years ago by Babs.

Q: QuestionCan I pair this switch to a hue smart plug to power on/off the smart plug? I have an existing bridge.

Asked 2 years ago by Avoid.

• A:Answer Yes, you should be able to connect your hue plug to the switch using hue hub.

  Answered 2 years ago by NvargheseVerified Purchase

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Q: QuestionCan I use this remote for my hue lights in the bedroom, and a different remote for the hue lights in the living room?

Asked 3 years ago by Sam.

• A:Answer Yes you can. I have Hue remotes in several of my rooms.

  Answered 1 year ago by RoyTVerified Purchase

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Q: QuestionDose it work whit 5g?

Asked 4 years ago by jerry.

• A:Answer It doesn't connect to your wifi. It is setup using Hue hub and it uses zigbee.

  Answered 2 years ago by NvargheseVerified Purchase

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Q: QuestionWhat is the maximum voltage and current that this switch is rated for?

Asked 4 years ago by Kriti.

• A:Answer This switch doesn't connect to the mains. It's totally wireless

  Answered 3 years ago by tinoproductionsVerified Purchase

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Q: QuestionIs there a way to pre-buy?

Asked 4 years ago by Andrea.

Q: Questionhow many lights can this switch operate at the same time

Asked 3 years ago by Anonymous.

• A:Answer As many as you want. Setup is especially customizable if you configure the switch in the Apple Home app.

  Answered 3 years ago by WoodyWoodchuck

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