Questions & Answers

Name: Plantronics - BackBeat FIT 3100 True Wireless Earbud Headphones - Black
Brand: Plantronics
SKU: 6289113
Price: 82.99 USD
Rating: 4.2 (76 reviews)

Plantronics - BackBeat FIT 3100 True Wireless Earbud Headphones - Black

Model:: 211855-99; |
SKU:: 6289113

User rating, 4.2 out of 5 stars with 76 reviews.

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QuestionIs the FIT 3100 good for listening to audio books?. Thanks.
Asked 6 years ago by LJ49.
- Answer Hello! You should be able to listen to audio books without a problem; however, please note the BackBeat FIT 3100 features Always Aware eartips. This unique eartip design lets in ambient sound allowing you to simultaneously listen to music and hear your surroundings like traffic, cyclists, pedestrians, runners for safer training in any environment which might not be ideal for listening to an audio book. If you have any questions, feel free to contact our Customer Care Team at: 1-855-765-7878
  Answered 6 years ago by PlantronicsRepresentative
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QuestionIs there an app that comes with the Plantronics head phones in case they are lost and you locate them?
Asked 7 years ago by Plantronics.
- Answer There is an app associated with the backbeat 3100. It's called BackBeat. The app has a feature called Find MyHeadset. If your BackBeat is still connected to your phone, you can send a tone to locate it. If it's disconnected, it will show you a map of where to start looking.
  Answered 7 years ago by person
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QuestionAre these able to pair to two devices at the same time? I have an Iphone and Mac Mini that i am connected to at work and take calls on both. I'd like to be able to switch seamlessly when a call comes on either one.
Asked 6 years ago by GabetheBabe.
- Answer Hello! No, the BackBeat FIT 3100 does not have multipoint technology which is the one that allows you to connect to two devices. For more information on this product: https://goo.gl/NVaUm2 or contact our Customer Care Team at: 855-765-7878
  Answered 6 years ago by PlantronicsRepresentative
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QuestionDo the ear buds have volume and music control on them or do you have to use your phone?
Asked 6 years ago by Curious.
- Answer You can use the button on the right earbud for music control. Press the button once for play/pause (this also answers incoming phone calls). Press twice to skip to the next track. Press three times to go to the previous track.
  Answered 6 years ago by RunnerGuy
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QuestionAre these compatible with android?
Asked 6 years ago by John.
- Answer Yes! They hang off the ear but fit nicely and are comfortable running and riding.
  Answered 6 years ago by Mcaval
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QuestionAre these compatible for android or iPhone?
Asked 6 years ago by Redi.
- Answer apple for sure I use 8..
  Answered 6 years ago by NormyG
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QuestionAre they compatible with iPad?
Asked 5 years ago by Beebop.
- Answer Hello! Yes, the BackBeat FIT 3100 is compatible with any cell phone or tablet that supports Bluetooth headsets. As long a the iPad version is Bluetooth enabled, then they should work. If you have any other questions, feel free to contact our Customer Care Team at: 1-888-363-0726
  Answered 5 years ago by PlantronicsRepresentative
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QuestionDo they announce caller by name if in phone book and do they allow voice answer
Asked 6 years ago by John.
- Answer No, they do not answer the caller's name.
  Answered 6 years ago by twinstexas
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QuestionCan u swim with them
Asked 6 years ago by APaul.
- Answer Hello! No. The BackBeat FIT 3100 has an IP57 waterproof rating as an added layer of protection against sweat, rain or splashes but is not intended for constant submersion or underwater use. In fact Bluetooth technology does not transmit underwater, therefore, no Bluetooth headset can be used underwater. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance or have further questions if you require assistance.
  Answered 6 years ago by PlantronicsRepresentative
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QuestionI have the jbl bluetooth look just like this .but when i not playing Pandora for 5min the bluetooth turn off automatically. i cant keep them ON TO GET PHONE CALLS AFTER 5MIN OF NOT ON USE TURN OFF ON MY EARS.THIS DO THE SAME OR I CAN KEEP THEM ON ONLY CAL
Asked 6 years ago by Jbls.
- Answer Hello! The BackBeat FIT 3100 ear buds do not turn off after 5 minutes of not being used. They can go standby if they units are left without any use for more than 90 minutes. For more information on how this product works: https://www.plantronics.com/content/dam/plantronics/documents-and-guides/en/product-sheets/backbeat-fit-3100-ps.pdf. If you have any further questions, please contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact
  Answered 6 years ago by PlantronicsRepresentative
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QuestionCan I purchase the 2 years warranty later, because I will have 1year warranty when I purchase this item. Thank you
Asked 6 years ago by Angel.
- Answer I believe best buy allows you a week or two to add the additional insurance, but not 1 year. I wear my earphones 8 hours a day and I'm very hard on them. I always purchase the insurance. Bestbuy has been the best....when the earphones have broke or for example failed to hold a charge they've allowed me to exchange them at no additional cost.
  Answered 6 years ago by Mcaval
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QuestionBeen looking at these. I know they have the always aware ear tips where you can hear whats going on around you, I was wondering if there is any noise bleed because of this or any noise bleed at all when increasing volume?
Asked 6 years ago by throwaway.
- Answer Hello! The ear tips from the BackBeat FIT shouldn't give you any audio issues when increasing the volume. If you would like further details related to this unit click here: https://goo.gl/UikVVZ or you can contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact for further assistance!
  Answered 6 years ago by PlantronicsRepresentative
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QuestionA: I only hear with one ear so I’m not the right one to ask. I’ve never tried to use the other one?
Asked 6 years ago by Bookielookie.
- Answer Hello! Please feel free to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have any questions.
  Answered 6 years ago by PlantronicsRepresentative
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QuestionAre phone calls in stereo?
Asked 6 years ago by badmba.
- Answer I will have to use them a little longer. Presently I haven’t noticed any difference
  Answered 6 years ago by Spark52
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Showing 1-14 of 14 questions

Questions & Answers

Plantronics - BackBeat FIT 3100 True Wireless Earbud Headphones - Black

Q: QuestionIs the FIT 3100 good for listening to audio books?. Thanks.

Q: QuestionIs there an app that comes with the Plantronics head phones in case they are lost and you locate them?

Q: QuestionAre these able to pair to two devices at the same time? I have an Iphone and Mac Mini that i am connected to at work and take calls on both. I'd like to be able to switch seamlessly when a call comes on either one.

Q: QuestionDo the ear buds have volume and music control on them or do you have to use your phone?

Q: QuestionAre these compatible with android?

Q: QuestionAre these compatible for android or iPhone?

Q: QuestionAre they compatible with iPad?

Q: QuestionDo they announce caller by name if in phone book and do they allow voice answer

Q: QuestionCan u swim with them

Q: QuestionI have the jbl bluetooth look just like this .but when i not playing Pandora for 5min the bluetooth turn off automatically. i cant keep them ON TO GET PHONE CALLS AFTER 5MIN OF NOT ON USE TURN OFF ON MY EARS.THIS DO THE SAME OR I CAN KEEP THEM ON ONLY CAL

Q: QuestionCan I purchase the 2 years warranty later, because I will have 1year warranty when I purchase this item. Thank you

Q: QuestionBeen looking at these. I know they have the always aware ear tips where you can hear whats going on around you, I was wondering if there is any noise bleed because of this or any noise bleed at all when increasing volume?

Q: QuestionA: I only hear with one ear so I’m not the right one to ask. I’ve never tried to use the other one?

Q: QuestionAre phone calls in stereo?

QuestionIs the FIT 3100 good for listening to audio books?. Thanks.

QuestionIs there an app that comes with the Plantronics head phones in case they are lost and you locate them?

QuestionAre these able to pair to two devices at the same time? I have an Iphone and Mac Mini that i am connected to at work and take calls on both. I'd like to be able to switch seamlessly when a call comes on either one.

QuestionDo the ear buds have volume and music control on them or do you have to use your phone?

QuestionAre these compatible with android?

QuestionAre these compatible for android or iPhone?

QuestionAre they compatible with iPad?

QuestionDo they announce caller by name if in phone book and do they allow voice answer

QuestionCan u swim with them

QuestionI have the jbl bluetooth look just like this .but when i not playing Pandora for 5min the bluetooth turn off automatically. i cant keep them ON TO GET PHONE CALLS AFTER 5MIN OF NOT ON USE TURN OFF ON MY EARS.THIS DO THE SAME OR I CAN KEEP THEM ON ONLY CAL

QuestionCan I purchase the 2 years warranty later, because I will have 1year warranty when I purchase this item. Thank you

QuestionBeen looking at these. I know they have the always aware ear tips where you can hear whats going on around you, I was wondering if there is any noise bleed because of this or any noise bleed at all when increasing volume?

QuestionA: I only hear with one ear so I’m not the right one to ask. I’ve never tried to use the other one?

QuestionAre phone calls in stereo?