“Why is it the first month I had to re-rivet the head band. Now the ear cup covers are coming apart?”
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Hi! We're sorry to hear you've had trouble with your RIG 500 PRO Headset. If this unit was handled under normal use and failed not because of accidental damage then, these should be covered by our limited warranty policy and our service team should be able to replace your unit. This product has a one-year warranty from date of purchase. You can register your product on our website in order to submit a claim. This is not a common issue on these units but we thank you for bringing this to our attention. We will forward your comments to our team for consideration. Please don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you require further assistance!
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