Questions & Answers

Q: QuestionWill this work with the new iMac 24?

Asked 3 years ago by cmc.

• A:Answer This adapter works with most Mac computers that have a USB-C port.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionHow long is this adapter

Asked 3 years ago by Charlie52.

• A:Answer Approximately 5.5 inches.

  Answered 3 years ago by PappyboyingtonVerified Purchase

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Q: QuestionWill this be good for connecting an external hard drive to a Mac Desktop computer? Does it supply sufficient power to the drive?

Asked 4 years ago by Arnold.

• A:Answer yes, it does.

  Answered 4 years ago by kyron

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Q: QuestionCan I connect it to my android and plug in USB wireless headphones (Logitech g435)

Asked 2 years ago by Noyan.

• A:Answer It will definitely connect, but you would have to verify that your phone can provide power to the headphones.

  Answered 2 years ago by AlanVerified Purchase

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Q: QuestionCan I use this for my wireless keyboard on my Mac air?

Asked 4 years ago by Alex.

• A:Answer I believe you can. We just brought one for my daughter's Mac Air laptop. She uses for external hard drive. Hope this helps.

  Answered 4 years ago by ToniVerified Purchase

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Q: QuestionWill this work with a 2021 Macbook Air Thunderbolt 4 for moving files with a flashdrive?

Asked 4 years ago by Hlippy.

• A:Answer Designed for Mac, iPads and other USB-C devices, it enables standard USB products to work with newer USB-C ones.

  Answered 4 years ago by Platinum Customer Care

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Q: QuestionI have a ASUS VivoBook Flip14 laptop & want to use my Logitech M305 mouse. I bought a Platinum USB-C to USB ADAPTER. I plugged it into the port on my laptop & plugged the ANT+ doggle into the adapter & the mouse isn’t working. The doggle seems too small?

Asked 2 years ago by Nance.

Q: QuestionCan this be used to connect printer with usb A connector to MacBook Air thunderbolt usb 4 port?

Asked 2 years ago by Izzie.

• A:Answer Hi Izzie, Based on the product details, this is compatible and designed for Mac, iPad and other USB-C devices. It increases the versatility of your USB-C devices by enabling them to work with standard USB accessories. Please visit our website for more product details. Platinum Support Lea

  Answered 2 years ago by Platinum Customer Care

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Q: QuestionWill this work with Apple I Pads

Asked 2 years ago by Tippy.

• A:Answer Yes it should.

  Answered 2 years ago by EricVerified Purchase

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Q: QuestionCan this adapter work on Microsoft Surface Laptop Studio?

Asked 2 years ago by Anonymous.

• A:Answer The Surface Studio has USB 4.0 ports which uses a type C connector. A Google search says it will work. I use it with a Samsung pad. USB-A thumb drive connected to the USB-C Port.

  Answered 2 years ago by ArizonaJonVerified Purchase

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Q: QuestionWill this work to charge my Logitech crayon? I have other cables, tried to use them with the new crayon, but didn't get any results. Thanks.

Asked 2 years ago by rewinc.

Q: QuestionIs this compatible with Microsoft Surface Pro 9

Asked 2 years ago by RMG2.

• A:Answer Yes it is

  Answered 2 years ago by YizzoVerified Purchase

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Q: QuestionWhat is the data transfer speed?

Asked 2 years ago by Anonymous.

Q: QuestionI have a iPad 9th Gen that I'm trying to transfer data to a Samsung tablet. I' m trying to use the Samsung Smart Switch and it keeps say to use USB connector. Is this adapter that I just purchased compatible for what I'm trying to use it for.

Asked 2 years ago by Eduardo95.

• A:Answer Hi Eddie201314, I checked the details and both the Samsung tablet and iPad 9th Gen is a USB-C devices. Please contact us if you need further assistance. Platinum Support Lea

  Answered 2 years ago by Platinum Customer Care

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Q: QuestionWill this work to download photos from a flash drive to a Surface Pro X?

Asked 3 years ago by Becky77.

• A:Answer Yes.

  Answered 2 years ago by AlanVerified Purchase

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Q: QuestionDoes this work to charge iPhone 12 Thanks

Asked 3 years ago by Jake.

• A:Answer Hello Jake, No, this adapter does not work with a Lightning port. Try the Adapter Model: MD821ZM/A. Platinum Support Louise

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionI have a Samsung Tab A tablet. Can I use this adaptor to connect my camera to my tablet?

Asked 3 years ago by Merrilee.

• A:Answer I have not tried to use it that way yet, but if it is a USB A going to USB C, then I think with the right app or program it will work accordingly.

  Answered 3 years ago by GeebellVerified Purchase

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Q: QuestionWIll this support ipad 4th generation?

Asked 3 years ago by LT.

• A:Answer I don't think it will fit an Ipad because Apple has their own proprietary plugs.

  Answered 3 years ago by GalaxyJunkieVerified Purchase

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Q: QuestionWill this work to connect the end of my hp printer cable to my 6th generation kindle fire so I can use my printer?

Asked 3 years ago by Yiddles.

• A:Answer No

  Answered 3 years ago by coolVerified Purchase

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