A:AnswerI didn't receive it either. I called Best Buy support and they transferred me to a codes department. They were able to locate the code and email it out to me right there.
Phone number I used was:
1.888.BEST.BUY
1.888.237.8289
A:AnswerI’m pretty certain it only works with the Virtual Reality headset, and so far we have only tried it on the one game, Farpoint, though I think it may work with other games for the PS4 Virtual Reality headset.