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Your price for this item is $400.99
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The comparable value price is $999.99
Page Showing 41-60 of 106 questions
  • QuestionHow do you adjust the stride length?

    Asked by David.

    • Answer David Stride length is not usually adjustable. The only way to slightly adjust stride length on our models is to raise the incline and the stride length (front to back) gets a little shorter but steeper. If you need more information, email us at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • Questiondoes it plug into outlet

    Asked by Anonymous.

    • Answer Yes this unit has a power adapter that plugs into the front of the flywheel. Let us know if you need more assistance at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionI was just wondering how many calories you can burn using this?

    Asked by anniegirl.

    • Answer anniegirl Calorie burn depends upon your consistent use, your maintained heart rate, speed, and many other factors. You can burn calories using this equipment. How much is up to you. Our iFIT trainers are great at motivating our members to burn calories and reach goals. If you have any further questions, please reach out to [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionWhat is the stride size? Is it adjustable?

    Asked by Ashrof2a.

    • Answer Ashrof2a The stride length for this machine is approximated at 17.5” to 18.7” and the step-up height is about 15” from the floor. Let us know if we can help with any further info at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionFree shipping to the store or home or hopefully both?

    Asked by Shipping.

    • Answer Shipping Please direct questions about shipping to BestBuy customer service directly. For any manufacturer questions, you can reach out here or email us at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionCan this machine carry my weight of 330lbs? 5'9"

    Asked by Upset.

    • Answer Hi there. While this equipment may be able to withstand 30 pounds above its 300-lb weight capacity, please be aware that if damage should occur to the treadmill while being used above this capacity, you may void your warranty. Thanks for your question. If you need more information, contact [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionMax weight limit?

    Asked by Anonymous.

    • Answer Hi there. Thanks for the question. This equipment has a 300-lb (135 kg) weight capacity to enable safe use. If you have additional questions, you can reach us at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionHow smooth is the operations of this machine

    Asked by xtech.

    • Answer xtech Thank you for your interest in our ProForm Carbon EL Elliptical. According to our members, this machine is smooth and quiet. We believe you will be happy with the performance. Please get in touch with us at [email protected] if you need additional information. Thanks! - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionDoes it have handles that go back and forth so you can exercise your arms?

    Asked by Kathy.

    • Answer Kathy We are happy you are looking into purchasing our ProForm elliptical. Yes, the elliptical does have handles. You use them to mount the elliptical while stepping on the pedal in the lowest position. Then, step onto the other pedal. Push the pedals until they begin to move with a continuous motion. The pedals can turn in either direction. The arms will also move as you use the pedals, giving you both a lower body and upper body workout. If you need more help, please get in touch with us at [email protected]. We are here to help. Thanks! - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionWhen I take my hands off the outside handles and move them to the inside handles, the display screen goes dark and the count starts over on my workout

    Asked by Andy.

    • Answer Andy The two hand-grip sensors built into the handlebars let you see your heart rate while you train. If you are grabbing onto these handlebars mid-workout, the sensor is booting up your heart rate monitor. We’re sorry this starts over your workout. To prevent this, hold the hand grip heart rate monitor with your palms resting against the contacts. Avoid moving your hands or gripping the contacts tightly. For the most accurate heart rate reading, hold the contacts for at least 15 seconds. Your machine is also compatible with Bluetooth Smart heart rate monitors if you prefer that instead. For further information, email us at [email protected] Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionHow difficult is this to assemble?

    Asked by Fatburner27.

    • Answer Fatburner27 Hi there! As any heavy-duty exercise equipment, assembly can be a challenge as the parts weigh a lot and tight connections are required while carefully making sure not wires get pinched. This treadmill in particular needs two people and an hour and a half on average for assembly using an adjustable wrench, a rubber mallet, phillips head screwdriver, plastic bag, and grease packet (included). Use the free app called BILT for 3D instructions to help you easily follow the 42 steps for assembly. If you have further questions, you can contact us for assistance at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionIs it easy to put together. I have tech support so will they put it together for me?

    Asked by Relaxing.

    • Answer Mae The biggest challenge with assembling any exercise equipment is the heavy-duty materials and weight. This elliptical weighs about 200 lbs all together. To simplify the process, detailed instructions for assembly can be found in the user manual as well as the free app called BILT, where you can find 3D steps to assemble this equipment. Plan for two people to assemble this together and approximately an hour and a half to complete. Contact BestBuy to see what support they will offer for assembly. If you have further questions, email us directly at [email protected]. Thanks - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionI live in apartment. Does delivery will be to apartment or package will be left by the main door? I will make sure someone is home to accept the package.

    Asked by Anonymous.

    • Answer They will only deliver to first floor and will not take it upstairs. I have a 2 story house and they refused to take it upstairs where I had room for it. I had to open the package and take it piece by piece to where I needed it.

      Answered by TheComputerGuy

  • QuestionI am very petite under 5" ft. tall, would this machine be too big for me?

    Asked by Spring51.

    • Answer It should be just fine for you

      Answered by TheComputerGuy

  • QuestionCan't I use the display of this elliptical if I don't connect to the Wifi?

    Asked by jj.

    • Answer This particular elliptical does not have a display. You download an app on your phone or tablet and use that as your display.

      Answered by TheComputerGuy

  • Questionwhich locations if any would it be possible to view/try the machine?

    Asked by Brinalama.

    • Answer Have you used one at a gym before? It’s the same you’ll find there. But I have never seen them displayed at Best Buy before.

      Answered by TheComputerGuy

  • QuestionDoes this plug in? If not how does the display work?

    Asked by Ed150.

    • Answer Ed150 Great question! Yes, this elliptical does plug into properly installed wall outlets. The power adapter is included with the elliptical when it ships. If you have any further questions, know that we are always here to help. We can be contacted directly at: [email protected]. Thanks! - ProForm

      Answered by iFIT - MANUFACTURER

  • QuestionI just bought this elliptical, does this elliptical have the screen for the ifit workouts ?

    Asked by crystal.

    • Answer Yes it does

      Answered by TheComputerGuy

  • QuestionDoes it have other pre set workouts if you don't keep the IFit membership?

    Asked by Kelly.

    • Answer Kelly Great question! Yes, this elliptical has a selection of onboarded workouts to choose from if you decide to cancel your iFit subscription. Know that we are always here to help if you need us. We can be contacted at: [email protected]. Thanks! - ICON Health & Fitness

      Answered by iFIT - MANUFACTURER

  • QuestionDoes this have a place for a phone

    Asked by mar.

    • Answer It's got a place for a phone and/or tablet - kind of a lip on it. My wife watches Netflix on the iPad while working out. Hope this helps!

      Answered by Andrew