Questions & Answers

Q: QuestionCan you get prescription lenses for bad eyesight with these?

Asked 1 month ago by Richie.

• A:Answer Hello Richie! Thanks for asking! Meta Ray-Ban Display is designed to support a range of common vision needs, including myopia (nearsightedness), hyperopia (farsightedness), and astigmatism. It accommodates prescriptions with a total power between -4.00 and +4.00 diopters (calculated as SPH + CYL), and up to 4D of cylinder correction for astigmatism. Currently, prescription lenses are available in single vision only. We hope this answers your question.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionHow can i book a demo session ? There are dates nd timing available but not able to book. Could u pls help ?

Asked 1 month ago by Guri.

Q: QuestionMeta - Ray-Ban Display & Neural Band | AI glasses with in-lens display - Shiny frame, standard - band size 3 - Black available to purchase after the demo? I have mine scheduled on October 31

Asked 1 month ago by Sheila.

• A:Answer I did the demo on October 13 and was October 21 and nothing of my Glasses and the status was just I delay why you guys make me do the Demo ,play the glases same day to have it faster and after a week Nothing I cancel my orders this is disrespectful

  Answered 1 month ago by Anonymous

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Q: QuestionCan you finance it once you are done with the demo?

Asked 1 month ago by Karim.

• A:Answer Hi there Karim, We're thrilled to hear you are interested in purchasing the Meta Ray-Ban Display. Please be advised that you can discuss all of the purchasing and finance options with the Sales Rep after you have completed the demo at your nearest Best Buy store. We cannot wait for you to experience the AI magic of the Meta Ray-Ban Display for yourself, so please head to our official website to schedule a demo near you.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan you buy the Meta extended warranty for $79 versus the Best Buy extended warranty for $159?

Asked 1 month ago by Warranty.

• A:Answer yes! the biggest difference I see is that the Meta Warranty you pay every time you break/damage the glasses vs the BestBuy warranty, you pay nothing because of the higher upfront payment it covers cost of replacement.

  Answered 3 weeks ago by DemeckoRVerified Purchase

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Q: QuestionDo any of the Meta Ran Bay glasses have the teleprompter feature?

Asked 1 month ago by HSRANCH.

• A:Answer Hi there, The Meta Ray-Ban Display would not have a teleprompter feature, but various other amazing features. The advanced in-lens display could generate real-time captions when you're having a conversation. They could also enable you to have a two-way video call with your family and friends, amongst other great features. Please visit our official website to find out more about the phenomenal features the Meta Ray-Ban Display offers!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionDo they come in transition lenses?

Asked 1 month ago by Ray.

• A:Answer Yes. All lenses for display are transitions.

  Answered 1 month ago by BeckyWVerified Purchase

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Q: QuestionCan I trade in another meta glass for this one??

Asked 1 month ago by Nikki.

• A:Answer Nope :(

  Answered 1 month ago by Anonymous

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Q: QuestionHow do i know what band size to order?

Asked 1 month ago by Marius.

• A:Answer You have to get sized in store

  Answered 1 month ago by BeckyWVerified Purchase

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Q: QuestionAfter I complete my demo and I decide to order the glasses, can they be ordered with my current eye prescription ?

Asked 1 month ago by Anonymous.

• A:Answer Yes. Bring your prescription with you.

  Answered 1 month ago by BeckyWVerified Purchase

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Q: QuestionCan prescribed lens be used?

Asked 1 month ago by ELDee.

• A:Answer Yes, but you must order them with the glasses when you buy. You can not add them after.

  Answered 1 month ago by BeckyWVerified Purchase

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Q: QuestionI have more than one Best Buy within a 50-mile radius of me, however none are not showing when I look for a location to schedule a demo. I found one in a large city (Grand Rapids, Michigan), however there are not any openings until October.

Asked 2 months ago by krieg2012.

• A:Answer With the interest in these devices, the available slots are filling up fast. After all the demo is required to purchase the device. I highly recommend grabbing one if still available, even though it will be October because here in the Raleigh area, there is now a waitlist with no slots available making me grateful that I had grabbed my October 18 slot already.

  Answered 2 months ago by Joelan

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Q: QuestionDoes the AI display get projected on 1 or both lenses?

Asked 2 months ago by Bobby.

• A:Answer The image is projected in the right lens only off-center to the bottom right. With the focal point set where it is it is like looking at a screen approximately 3 feet away. This single lens approach was ideal for the intention of the glasses.

  Answered 2 months ago by joelan

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Q: QuestionWhen can I place an order for Rayban display?

Asked 2 months ago by Stephen.

• A:Answer after you make a apt for demo. Because there is no deposit there are a bunch of people taking spots and had no desire to buy or even go. but because of this its made it where people who plan to buy cant because of no spots. the major problem here is that they will probably by them now because of this mistake people are going and buying in order to price the glasses up to 4k. Meta should have made a $100 deposit so only truly interested people would have taken the spots. Now we got a fake market demand making price on eBay very high.

  Answered 1 month ago by Tony

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