“My headset mic stopped working today I plugged it and unplugged it and it still didn’t work what do I do”
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Hi Shawn, We apologize you are having issues with your RIG 500 PRO HX headset. First off, check your console to make sure the audio settings haven't changed - make sure it's set to the headset microphone. Next, try it on another device to make sure its the headset microphone and not a host device issue - for example, if using it in an Xbox controller, try it on a PC. If those test steps don't help and it's still not working, please contact us for warranty service - quickest way is via email to [email protected]. If the headset is out of warranty, you can find replacement microphones for sale on the market listed as "RIG 500 PRO Series Replacement Microphone - Black with Carbon Grey logo". Thank you for choosing RIG audio products from Nacon...
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