“Why is the usb adapter not working or lighting up when plugged into Xbox”
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Hello Kolton, The RIG 800 PRO HS (Headset PlayStation) was never intended to work with Xbox. This version of RIG 800 PRO headset, and it's included wireless transmitter, does not have the Xbox authentication chip so it is advertised for use only with PlayStation PS4, PS5 and Windows PCs. The RIG 800 PRO HX (Headset Xbox) has the Microsoft authentication chip for use with Xbox One, Xbox Series X, and Xbox Series S. When the adapter on the HX version is set to "PC", it will also work with PCs, PS4, PS5 and docked Nintendo Switch. But the game audio / chat audio balance function on the HX version headset will work only on Xbox. We hope that helps. Thank you for choosing RIG gaming audio from Nacon.
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