“My headset is charged but when I turn it on it says not connected”
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Hi Slickster, We would need to know more about the wireless adapter - is it plugged directly into your PlayStation or PC or is it plugged into the charging base and then into your PlayStation or PC? What color is the indicator light on the adapter? It should be red when powered but not connected, purple when it's connected to the headset. If it's red and the headset says "not connected", you may need to do a manual pairing of the headset to the wireless adapter. Nacon Customer Support can help you with those instructions - just call us at 1-833-622-6687 or email us at support.us@nacongaming for additional assistance. Thank you for choosing RIG gaming products from Nacon...
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