“The wireless dongle is inserted in the docking station and the docking station is connected to my pc. Yet there is no wireless connection. The dongle is set to pc , headset is fully charged and paired. Wireless dongle connection works propely.”
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Hello dadodo, Please check out our Setup and Support video on the RIG YouTube channel titled "RIG | Wireless Headset Setup for PC or Mac". It may be that your PC is not automatically detecting the headset and you need to manually select RIG 800 PRO HS for your PC audio output (speaker) and input (microphone). If that doesn't help, please contact Nacon Customer Support via phone at 1-833-633-6687 or via email at [email protected]. Thank you for choosing RIG gaming audio from Nacon.
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