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Hello, We apologize you are having an issue with your RIG 800 PRO HS. Please note, the RIG 800 PRO series is a long press to power on and power off - like 4-6 seconds. Typical indicator light behavior, on both the headset with direct charging or via the multifunction base station, is "RED" while charging and off once charged. If you believe there is a defect with the product, please contact Nacon Customer Support via email at [email protected] or via phone at 1-833-622-6687 for further assistance. Thank you for choosing RIG gaming audio from Nacon...
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