“Just purchased these head phones and it did not come with a Dolby Atmos activation code. I saw it was advertised on the box, but I did not receive one. Are these headsets suppose to come with an activation code?”

1-4 of 4 Answers

• Hello! We are sorry to hear that. Yes, the RIG 800HD model counts with an activation code for Dolby Atmos. If you just purchased the unit, the retailer should exchange it for you (depending on their return policy). If for some reason the retailer is not able to help you with this, we might be able to provide you with a new code. Please feel free to reach out to our Customer Care Team at 800-985-9815 if you require assistance.

  Answered by PlantronicsRepresentative 5 years ago

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• Mine came with one. It's on the back of the card that is taped to the black backing packaging.

  Answered by Ratt 6 years ago

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• I contacted Platronics through their live chat and they provided me a code I could use.

  Answered by GFrank 6 years ago

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• Mine came with one.

  Answered by Marc 6 years ago

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