
Experience lag-free, immersive audio with this wireless Plantronics gaming headset. It has support for lifelike Dolby Atmos sound, and the sound-isolating ear cups and noise-canceling microphone keep your focus on the game. This lightweight Plantronics gaming headset has a 24-hour battery life and convenient analog adjustments for custom game audio settings.
A: Hello! We are sorry to hear that. If the microphone of the headset will not work, please make sure it is properly set up under your gaming console audio settings. You may also want to establish a new connection between the headset and the wireless adapter. To do so: 1) Unplug the wireless adapter from your gaming console and restart it (completely turn it off and back on). 2) Reconnect the adapter and press and hold down the linking button on your adapter until it starts flashing an alternative red and blue. 3) Once flashing red and blue please put your headset in pairing mode by pressing and holding the power switch towards the linking icon until it starts flashing red and blue as well. 4) Once the headset stops flashing and the LED light on the adapter is solid purple means they are successfully connected. Last but not least, we recommend testing the headset with your PC to see where the issue is coming from. If for some reason the issue remains, then it means it has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
A: Hello! We are sorry to hear that. If the headset is not powering on you may first need to charge the headset. It takes up to 4.5 hours to fully charge your headphones. The headset LED is red while charging and turns off when complete. Once the headset is fully charge, plug the wireless receiver directly into your PC. Once plugged in, you should have a purple light on the receiver meaning the headset is connected. Then set your headset as your default device under your PC sound settings. If you need further instructions you can visit our user manual guide: https://bit.ly/2xyYiN7. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require further assistance!
A: Hi! We are sorry to hear that. The RIG 800HD headset is only compatible with PC's. If you would like to use a headset with your Xbox One we re recommend to get the RIG 800HX model. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance!
A: Hello! Sorry to hear about that, any regular USB to micro USB cable will work to charge the headphones. Cell phones usually use this cable for charging, also it should be readily available at any electronics store. If you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878
Q: Will this headset work with iMac Pro and MacBook Pro?
A: Hello! Yes, it should work with both Windows and OS. For more information on this product https://goo.gl/AKqS5L. Feel free to contact our Customer Care Team at: 855-765-7878 if you have further questions!
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