Questions & Answers

Q: QuestionWhich one is the latest ring to put outside without hardwrsre

Asked 3 months ago by Dede.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Hi Dede. Thank you for reaching out to us with your question. There is a Ring No-Drill Mount available for the Ring Battery Doorbell. The Ring No-Drill Mount uses a strong non-damaging adhesive to keep your doorbell securely attached to the wall. Put your security in more places with the Ring Outdoor Cam (Stick Up Cam). Mount it to a wall to keep it in one spot, or place it on a table for better flexibility. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 3 months ago by Ring

  
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Q: QuestionIs it cable of having extended self-monitoring? Is it with or without a premium subscription?

Asked 3 months ago by Ed.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Hi Ed. Thank you for reaching out to us with your question. Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 3 months ago by Ring

  
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Q: QuestionCan I have two ring doorbells on the same app or what not? i want the front and back door to have a doorbell

Asked 3 months ago by Gasleak.

• A:Answer Yes they both work great! No issues

  Answered 3 months ago by YOROVerified Purchase

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Q: QuestionCan video be viewed without a subscription?

Asked 3 months ago by Linlu.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer For the first month you get all the features. After that you have to pay about $10 a month to keep all the features. If you don’t pay the $10 a month it’s still works for answering the doorbell and looking out the camera whenever you want and taking videos, but it doesn’t automatically record the videos and doesn’t save them automatically for you to watch them at your own discretion. nor does it notify you what kind of motion is at the door.

  Answered 1 month ago by TenetVerified Purchase

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Q: QuestionWhere can I purchase the mount that can be attached to vinyl siding to install the wireless ring doorbell camera?

Asked 4 months ago by CMe2.

• A:Answer Hi CMe2. Thank you for reaching out to us with your question. The Ring Wedge Kit for the Ring Battery Doorbell can be purchased on our Ring site or Amazon. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionWe will be installing 3 ring cameras on our home. Can each ring have a different ring associated with it so we know which door is being approached?

Asked 4 months ago by Didi.

• A:Answer Hi Didi. We appreciate the time you have taken to ask this question. No, the Ring Chime can play audio alerts when motion is detected on your Ring device or when someone presses your Ring doorbell. Different alert tones can be selected for motions and rings but separate alert tones cannot be set for multiple devices. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 4 months ago by Ring

  
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Q: QuestionHi I want to know what is the difference between the doorbell and the doorbell plus?

Asked 5 months ago by Violett.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Hi Violett. Thank you for taking the time to ask this question. The Ring Battery Doorbell Plus has the following features: Live View & Two-Way Talk. Motion Detection. Smart Alerts. HD+ Head-to-Toe Video in 1536p. Color Night Vision. Quickly and easily recharge with a Quick Release Battery Pack. Works with Alexa. The Ring Battery Doorbell has the following features: Live View & Two-Way Talk. Motion Detection. Smart Alerts. 1440 x 1440 HD Video. Color Night Vision. Recharge the built-in battery with the convenient USB-C charging port. Works with Alexa. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 5 months ago by Ring

  
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Q: QuestionWhen the ring button is pushed does it ring on phone or alexa

Asked 5 months ago by Sam.

• A:Answer Phone.

  Answered 5 months ago by Happy

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Q: QuestionIs this one wireless?

Asked 5 months ago by Jess.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Yes.

  Answered 5 months ago by HappyVerified Purchase

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Q: QuestionIs this new or used or refurbished?

Asked 6 months ago by P.

• A:Answer New.

  Answered 5 months ago by Happy

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Q: QuestionDoes this work on 5g ?

Asked 6 months ago by Clyde70.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Yes.

  Answered 5 months ago by HappyVerified Purchase

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Q: Questiondoes it have a peephole

Asked 6 months ago by Purple.

• A:Answer Yes.

  Answered 5 months ago by Happy

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Q: QuestionMy camera will not click on the plate? How do I get this to work

Asked 6 months ago by GailZ.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Call Greek squad.

  Answered 5 months ago by HappyVerified Purchase

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Q: QuestionIs iCloud require monthly subscription ??

Asked 6 months ago by Bluphone.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer You have to have subscription to see videos after the 14 day trial

  Answered 6 months ago by MadelynM

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Q: QuestionDoes the ring doorbell listen to conversations on a front porch without being pressed?

Asked 6 months ago by Pessamisticjoe.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer No

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionDoes the ring camera have to be connected to WiFi to work?

Asked 6 months ago by Coco.

• A:Answer Yes you have to connect the wifi

  Answered 6 months ago by UrjinbadamB

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Q: QuestionHow is the install? Does it need to be screwed into the wall?

Asked 7 months ago by Amy.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Yes

  Answered 7 months ago by AnonymousVerified Purchase

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Q: QuestionQ1. Can place the ring camera anywhere and specifically above my door if I don't care about the door bell being ranged? Q2. Can I just use it with Alexa instead of using the chime?

Asked 7 months ago by JWG.

This question was asked about the related product: Ring - Battery Doorbell Smart Wifi Video Doorbell - Battery-Powered with Head-to-Toe Video, Live View, and Two-Way Talk - Satin Nickel

• A:Answer Yes.

  Answered 5 months ago by HappyVerified Purchase

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Q: QuestionDoes this ring camera work with Alexa?

Asked 7 months ago by Kk.

• A:Answer Yes.

  Answered 5 months ago by Happy

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