“Could someone (especially Ring) explain what happens below 30 degrees? Someone made it sound like it "stopped working" (what? no camera? no wifi?) as if it was fine again when it warmed up? Does plastic crack? We can get below 32 a handful of times a year”
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Lithium Batteries below 32 degrees suffer a severe capacity reduction, an inability to to deliver high current due to slowed chemical reactions, and potential damage to the battery if charged while below freezing. The good news is that Ring should have a BMS system built in which can monitor temperatures and such.
Sorry, there was a problem. Please try again later.Hi zinya. Thank you for your question today! As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to: 36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently. 32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery. -5°F (-20.5°C): The battery may stop working completely until temperatures warm up. When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.
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